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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Not had many reasons to deal with customer services but they've been good when I have

4
Not had many reasons to deal with customer services but they've been good when I have Reviewed on: 10th March 2023
Alex MacVean's avatar
Alex MacVean

Best customer service

5
Everytime I speak to someone or call in I always get the answers I need and the employees are very polite and helpful Reviewed on: 10th March 2023
suaadshabeel@hotmail.co.uk's avatar
[email protected]

Easy Banking

5
When other banks are closing on the High Street, thankfully Metro are there and expanding, giving excellent customer service & choice of accounts, and competitive rates. Reviewed on: 10th March 2023
Colin's avatar
Colin

Elvira Mirela Matei

5
Hi! It's the best bank, is very flexible and very easy to work with this bank Reviewed on: 10th March 2023
El Valencia's avatar
El Valencia

Best bank

5
Never had an issue, instant savings account is great. And also best for travelling abroad in EU, you don't need to carry cash with you and exchange currency. Reviewed on: 10th March 2023
YoK asegi's avatar
YoK asegi

Outstanding customer service

5
The design of the branches and the attitude of the employees shape an atmosphere that positively affects. Reviewed on: 10th March 2023
Clement 's avatar
Clement

The best bank

5
Metro bank is the best bank to be sort of, I’ve lost my card so many times and they print you one off on the same day so no need to wait around for your card in the post. Metro bank is dog friendly and they even offer biscuits and water for all the dogs that come in with there owners…amazing. I’ve bank with metro since 2010 and they’ve never let me down. Thank you metro bank Reviewed on: 10th March 2023
Serena Aileen's avatar
Serena Aileen

Easy, modern banking

5
Easy, accessible banking that has moved with the times. They give quick, no nonsense, no fuss service. Exactly what we need in todays worl of needing instant results. Reviewed on: 10th March 2023
Sarah's avatar
Sarah

Best bank

5
Best bank I’ve ever used, reliable, efficient, and extremely helpful Reviewed on: 10th March 2023
Christina 's avatar
Christina

Always please and always resolve any issues

5
Always please and always resolve any issues or enquires. Very helpful Reviewed on: 10th March 2023
Sasha Stewart's avatar
Sasha Stewart

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