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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy on line banking

Online banking easy to access and navigate the site. Reviewed on: 10th March 2023

Excellent

Always open and ready to help with any problems I have! Reviewed on: 10th March 2023

Customer service

Always excellent customer service Reviewed on: 10th March 2023

Not had many reasons to deal with customer services but they've been good when I have

Not had many reasons to deal with customer services but they've been good when I have Reviewed on: 10th March 2023

Best customer service

Everytime I speak to someone or call in I always get the answers I need and the employees are very polite and helpful Reviewed on: 10th March 2023

Easy Banking

When other banks are closing on the High Street, thankfully Metro are there and expanding, giving excellent customer service & choice of accounts, and competitive rates. Reviewed on: 10th March 2023

Elvira Mirela Matei

Hi! It's the best bank, is very flexible and very easy to work with this bank Reviewed on: 10th March 2023

Best bank

Never had an issue, instant savings account is great. And also best for travelling abroad in EU, you don't need to carry cash with you and exchange currency. Reviewed on: 10th March 2023

Outstanding customer service

The design of the branches and the attitude of the employees shape an atmosphere that positively affects. Reviewed on: 10th March 2023

The best bank

Metro bank is the best bank to be sort of, I’ve lost my card so many times and they print you one off on the same day so no need to wait around for your card in the post. Metro bank is dog friendly and they even offer biscuits and water for all the dogs that come in with there owners…amazing. I’ve bank with metro since 2010 and they’ve never let me down. Thank you metro bank Reviewed on: 10th March 2023

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