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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best customer service, easy to use

Metro hardly has any issue regarding banking online or via app, the customer service is the best, I've been with many banks but they are very understanding and really take care of you when your in need Reviewed on: 10th March 2023

Really Good

Quick, Fast and reliable….. What more do you want? Reviewed on: 10th March 2023

Best customer experience at metro

have never felt more comfortable with a bank, they’re genuinely lovely and have been so helpful every single time i go in Reviewed on: 10th March 2023

Always a pleasure

Always very helpful and welcoming when entering branch. My puppy loves visiting for the dog treats. Reviewed on: 10th March 2023

Best bank ever

Open 7 days a week with friendly helpful staff Reviewed on: 10th March 2023

Very good service

When I need something they respond very soon and good Reviewed on: 10th March 2023

Convenient banking

With such a good app I rarely need to use a high street branch. However, on those odd occasions the experience has been excellent. Long opening times are very practical and the staff and environment very pleasant. The use of the change counting machine with payment direct to one's account was great. Reviewed on: 10th March 2023

Easy on line banking

Online banking easy to access and navigate the site. Reviewed on: 10th March 2023

Excellent

Always open and ready to help with any problems I have! Reviewed on: 10th March 2023

Customer service

Always excellent customer service Reviewed on: 10th March 2023

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