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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great service

Metro bank has a very friendly service with a welcoming atmosphere and many benefits which other banks don’t offer. The only thing I would change is if they had money deposit ATMs as it is sometimes inconvenient to go up to the counter. Reviewed on: 10th March 2023

Outstanding Service

Metro Bank are so helpful. There services are brilliant. I've had no complaints whatsoever. They put customers first. Reviewed on: 10th March 2023

Good

It is a very good bank that has received good customer service Reviewed on: 10th March 2023

Always Helpful

Customer service always done with a smile and helpful advice given when you need it. Reviewed on: 10th March 2023

Excellent

Very good experience , excellent customer service Reviewed on: 10th March 2023

Best customer service, easy to use

Metro hardly has any issue regarding banking online or via app, the customer service is the best, I've been with many banks but they are very understanding and really take care of you when your in need Reviewed on: 10th March 2023

Really Good

Quick, Fast and reliable….. What more do you want? Reviewed on: 10th March 2023

Best customer experience at metro

have never felt more comfortable with a bank, they’re genuinely lovely and have been so helpful every single time i go in Reviewed on: 10th March 2023

Always a pleasure

Always very helpful and welcoming when entering branch. My puppy loves visiting for the dog treats. Reviewed on: 10th March 2023

Best bank ever

Open 7 days a week with friendly helpful staff Reviewed on: 10th March 2023

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