Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Current account reviews (10579)

Good

5
It is a very good bank that has received good customer service Reviewed on: 10th March 2023
Kaftan Lowga's avatar
Kaftan Lowga

Always Helpful

5
Customer service always done with a smile and helpful advice given when you need it. Reviewed on: 10th March 2023
Russell Wall 's avatar
Russell Wall

Excellent

5
Very good experience , excellent customer service Reviewed on: 10th March 2023
Sobia Zeeshan's avatar
Sobia Zeeshan

Best customer service, easy to use

5
Metro hardly has any issue regarding banking online or via app, the customer service is the best, I've been with many banks but they are very understanding and really take care of you when your in need Reviewed on: 10th March 2023
Shaan ali's avatar
Shaan ali

Really Good

4
Quick, Fast and reliable….. What more do you want? Reviewed on: 10th March 2023
Kester's avatar
Kester

Best customer experience at metro

5
have never felt more comfortable with a bank, they’re genuinely lovely and have been so helpful every single time i go in Reviewed on: 10th March 2023
Beth Bower's avatar
Beth Bower

Always a pleasure

5
Always very helpful and welcoming when entering branch. My puppy loves visiting for the dog treats. Reviewed on: 10th March 2023
James's avatar
James

Best bank ever

5
Open 7 days a week with friendly helpful staff Reviewed on: 10th March 2023
KATHARINE CARTER's avatar
KATHARINE CARTER

Very good service

5
When I need something they respond very soon and good Reviewed on: 10th March 2023
ibrarali90@gmail.com's avatar
[email protected]

Convenient banking

5
With such a good app I rarely need to use a high street branch. However, on those odd occasions the experience has been excellent. Long opening times are very practical and the staff and environment very pleasant. The use of the change counting machine with payment direct to one's account was great. Reviewed on: 10th March 2023
Warren's avatar
Warren

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill