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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very good service, open @ weekend

Very good Reviewed on: 10th March 2023

Best Current Account

I can constantly monitor payments in and out with the easy Ap. Good security measures and best of all a new card is printed in branch within 5 minutes instead of waiting 5-7 days. Reviewed on: 10th March 2023

FANtastic!

Great service from the people that work at Metro Bank, who really care! Reviewed on: 10th March 2023

Always available

The best part is that you can access the bank 7 days a week Reviewed on: 10th March 2023

Great experience

Metro bank is everything a bank should be. They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person. Really good branch with competent staff. They always help me since I open my account on Metro Bank. Reviewed on: 10th March 2023

Good Old Fashioned Customer Care

Treated like a person, not an account number! I recommend Metro to everyone Reviewed on: 10th March 2023

Best customer service

Best Supporting team and customer service Reviewed on: 10th March 2023

Fantastic customer service

Metro bank has fantastic customer service, and its one of the most professional bank I have ever used. Very happy with Metro bank Reviewed on: 10th March 2023

Great service

Metro bank has a very friendly service with a welcoming atmosphere and many benefits which other banks don’t offer. The only thing I would change is if they had money deposit ATMs as it is sometimes inconvenient to go up to the counter. Reviewed on: 10th March 2023

Outstanding Service

Metro Bank are so helpful. There services are brilliant. I've had no complaints whatsoever. They put customers first. Reviewed on: 10th March 2023

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