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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Always available

The best part is that you can access the bank 7 days a week Reviewed on: 10th March 2023

Great experience

Metro bank is everything a bank should be. They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person. Really good branch with competent staff. They always help me since I open my account on Metro Bank. Reviewed on: 10th March 2023

Good Old Fashioned Customer Care

Treated like a person, not an account number! I recommend Metro to everyone Reviewed on: 10th March 2023

Best customer service

Best Supporting team and customer service Reviewed on: 10th March 2023

Fantastic customer service

Metro bank has fantastic customer service, and its one of the most professional bank I have ever used. Very happy with Metro bank Reviewed on: 10th March 2023

Great service

Metro bank has a very friendly service with a welcoming atmosphere and many benefits which other banks don’t offer. The only thing I would change is if they had money deposit ATMs as it is sometimes inconvenient to go up to the counter. Reviewed on: 10th March 2023

Outstanding Service

Metro Bank are so helpful. There services are brilliant. I've had no complaints whatsoever. They put customers first. Reviewed on: 10th March 2023

Good

It is a very good bank that has received good customer service Reviewed on: 10th March 2023

Always Helpful

Customer service always done with a smile and helpful advice given when you need it. Reviewed on: 10th March 2023

Excellent

Very good experience , excellent customer service Reviewed on: 10th March 2023

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