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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good to bank with

Always been good. Local to my home and friendly staff. Reviewed on: 10th March 2023

Verry good

Excelent great account for everyday use...Quite protected from scammers and confident...very satisfied Reviewed on: 10th March 2023

Easy & Secure

Easy to use, secure for all transactions and the staff are the most helpful you will find Reviewed on: 10th March 2023

Best bank services

Metro bank from staff online nd in bank neat& clean well behaved polite very helpful staff Reviewed on: 10th March 2023

FRIENDLY HELPFUL STAFF

Whenever we've been in to a branch to discuss our personal banking, we are always met with friendly and helpful staff. Like the service of having our banking cards printed on the spot. Also free pens given out. We do miss the lollipops though!! Reviewed on: 10th March 2023

Friendly, accessible, good customer service oriented people.

They are quick to respond and solve any problem. Reviewed on: 10th March 2023

On line banking

I am disabled and can't get out. I find I can do everything I need to do with metro banking, with the app or online/telephone banking Metro banking make my life a lot easier. Reviewed on: 10th March 2023

Very good service, open @ weekend

Very good Reviewed on: 10th March 2023

Best Current Account

I can constantly monitor payments in and out with the easy Ap. Good security measures and best of all a new card is printed in branch within 5 minutes instead of waiting 5-7 days. Reviewed on: 10th March 2023

FANtastic!

Great service from the people that work at Metro Bank, who really care! Reviewed on: 10th March 2023

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