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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Customer service

Very good customer service, I was assisted by one of the staff for the metro app bank and they guided me step by step. Reviewed on: 10th March 2023

Efficient

Metro Bank are very quick with dealing with problems and answering any questions you have. The most time i’ve had to spend on a problem was 15 minutes! The team in Sutton are clearly very well trained and that’s why i vote for Metro Bank Reviewed on: 10th March 2023

Best bank in the UK

Offers various service and they are done as quick as possible. They care about their customers security. Reviewed on: 10th March 2023

Easy access

I really like how easy is to open the account and use the facilities of the bank Reviewed on: 10th March 2023

Good service

Good service, open till late, takes 10 minutes to print a new card Reviewed on: 10th March 2023

Simple and great

Can use my card anywhere without any stress or worry, if I need a new one I can get it same day! Amazing Reviewed on: 10th March 2023

Metro goes the extra mile.

Got a problem, with Metro it's problem solved. They're friendly, helpful, reliable & honest. Plus available much more often to advise & assist. I think they're just great. Reviewed on: 10th March 2023

Best bank to work with

Very easy setup with metro. Simple to work my current account from the app on my phone and I really enjoy using the insights function to see how my spending has changed. Reviewed on: 10th March 2023

Intereste on savings

You get monthly interest on your savings without any gimmick. Reviewed on: 10th March 2023

The best bank when it comes availability.

I like the way the bank works welcome you and do their work greatly and it is open 24/7. The have variety of services and much more. Reviewed on: 10th March 2023

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