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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Excellent

5
Never a problem lost my card a few times and got a replacement straight away no charge recommend several family members to metro Reviewed on: 10th March 2023

Immense Attainment

5
What can one ever ask for ? Life is too stressful and complicated at times, the least anyone can do is to engage in activities that will compromise or complicate the situation the more . Saving most times can be difficult especially when you have alot of pressing issues and when you don’t have a loyal bank that keeps your mind and heart at peace when you save money with them . When I first got to the United Kingdom, i was looking for a bank to help me save money and also keep me updated with my daily expenses, unlike where I was coming from where most banks are write offs, you keep getting unexpected and unauthorised deductions but banking with metro bank it was totally a different experience, I can say it been so awesome since I started my journey with them. The most important and amazing thing about this bank is there security measures, is so hard for one to hack or have unnecessary access to your accounts and which gives me all round peace knowing my money are in safe hands . I’m happy to be banking with this bank and I always recommend this bank to my family and friends, because I also want them to experience the benefits and uttermost peace I have received so far. Thank you for all the wonderful things so far and I’m happy to keep banking with metro bank years to come. Thank you Reviewed on: 10th March 2023

A bank for the people

5
Fantastic customer service. Easy to access to online banking. Bank is open at good times to make it easy to use. Reviewed on: 10th March 2023

Outstanding customer service

5
I travel extensively throughout the world and rely heavily on Metrobank for my finances. I even named my 1 year dog after them. Reviewed on: 10th March 2023

Great Bank

5
Great Bank , great customer service, just wish there were more banks in the southwest of England Reviewed on: 10th March 2023

So convenient

5
The opening hours is exceptional Reviewed on: 10th March 2023

Good people skills and friendly staff.

5
Whenever I need help with my banking, they are always there to help. Reviewed on: 10th March 2023

Amazing experience

5
It’s great British Bank and I love it. I’m so proud to be customer Reviewed on: 10th March 2023

An excellent service

5
Never yet left the bank feeling disappointed. It’s as a 21st century bank should be - excellent service Reviewed on: 10th March 2023

Best bank ever

4
Applied for an account around 6 month ago , the application process was smooth and received a quick response , love the app much better format than hsbc or Barclays , friendly UI can help you find what you need fast Reviewed on: 10th March 2023

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