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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

A bank for the people

5
Fantastic customer service. Easy to access to online banking. Bank is open at good times to make it easy to use. Reviewed on: 10th March 2023
Darren pinson's avatar
Darren pinson

Outstanding customer service

5
I travel extensively throughout the world and rely heavily on Metrobank for my finances. I even named my 1 year dog after them. Reviewed on: 10th March 2023
Bill Howard's avatar
Bill Howard

Great Bank

5
Great Bank , great customer service, just wish there were more banks in the southwest of England Reviewed on: 10th March 2023
Mandy Hewitt's avatar
Mandy Hewitt

So convenient

5
The opening hours is exceptional Reviewed on: 10th March 2023
Basam 's avatar
Basam

Good people skills and friendly staff.

5
Whenever I need help with my banking, they are always there to help. Reviewed on: 10th March 2023
K DP's avatar
K DP

Amazing experience

5
It’s great British Bank and I love it. I’m so proud to be customer Reviewed on: 10th March 2023
Nikolay Kirilov's avatar
Nikolay Kirilov

An excellent service

5
Never yet left the bank feeling disappointed. It’s as a 21st century bank should be - excellent service Reviewed on: 10th March 2023
Graham Webb's avatar
Graham Webb

Best bank ever

4
Applied for an account around 6 month ago , the application process was smooth and received a quick response , love the app much better format than hsbc or Barclays , friendly UI can help you find what you need fast Reviewed on: 10th March 2023
Vladut Barbu's avatar
Vladut Barbu

Fantastic bank

5
Apart from the fact they’re easy to use the staff are always polite patient and understanding, get all issues sorted immediately, the banking app is easy to use and so informative once I moved to metro so did my family memebers Reviewed on: 10th March 2023
Coral Morgan's avatar
Coral Morgan

Great Bank

5
Very convenient opening hours..highly recommended to all. Reviewed on: 10th March 2023
Garshard Stewart's avatar
Garshard Stewart

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