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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

So convenient

The opening hours is exceptional Reviewed on: 10th March 2023

Good people skills and friendly staff.

Whenever I need help with my banking, they are always there to help. Reviewed on: 10th March 2023

Amazing experience

It’s great British Bank and I love it. I’m so proud to be customer Reviewed on: 10th March 2023

An excellent service

Never yet left the bank feeling disappointed. It’s as a 21st century bank should be - excellent service Reviewed on: 10th March 2023

Best bank ever

Applied for an account around 6 month ago , the application process was smooth and received a quick response , love the app much better format than hsbc or Barclays , friendly UI can help you find what you need fast Reviewed on: 10th March 2023

Fantastic bank

Apart from the fact they’re easy to use the staff are always polite patient and understanding, get all issues sorted immediately, the banking app is easy to use and so informative once I moved to metro so did my family memebers Reviewed on: 10th March 2023

Great Bank

Very convenient opening hours..highly recommended to all. Reviewed on: 10th March 2023

The best bank by a mile!

A few reasons I love Metro Bank… 1. They are dog friendly! My pup loves coming with me to the bank and always gets lots of cuddles from the staff! 2. The opening hours are much more convenient than other banks and allow you to visit before and after work which is a huge help. 3. The staff are amazing! Always so friendly and helpful and nothing is too much trouble. Reviewed on: 10th March 2023

Simple banking great service

Quick online application great people in branch Reviewed on: 10th March 2023

Easy to use

Easy to use, card came quick, setting it all up was easy and done within an hour, Reviewed on: 10th March 2023

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