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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Excellent service

5
Whenever I got to the bank I’m am greeted with very cheerful ,polite and professional staff. Always willing to help, never kept hanging about. The bank itself is very smart,clean and tidy, easily accessible and pretty much open anytime I require it. Easy to sign up, all done there and then, help you set up online banking which is easy to use. Great bank!! Reviewed on: 10th March 2023
Jane Bond-Roberts's avatar
Jane Bond-Roberts

No problem...

5
I have mobile banking which makes checking my current account situation much simpler and it is easy to use. Reviewed on: 10th March 2023
Karen 's avatar
Karen

Excellent service

5
Excellent service, open all days of week, helpful staff, fast service Reviewed on: 10th March 2023
M Fernandes 's avatar
M Fernandes

Excellent

5
Good service, simple and easy to use Reviewed on: 10th March 2023
Vladimir Parfeniev's avatar
Vladimir Parfeniev

staffs

5
All the staffs are approachable and very kind Reviewed on: 10th March 2023
Richard Aldenese's avatar
Richard Aldenese

Just a very smart bank, excellent service with no fuss

5
I have only been with Metro a short time but was impressed by the amount of people who recommended them Reviewed on: 10th March 2023
John preston's avatar
John preston

Outstanding service and people

5
Since I open a Metro Bank bank account I always had an outstanding experience with both phone and in store service. Reviewed on: 10th March 2023
Fabiano's avatar
Fabiano

Perfect bank

5
Love metro bank . Easy to use the app . ♥️✌️ Reviewed on: 10th March 2023
Marina's avatar
Marina

great bank

5
easy access as open on Sundays and great staff. Reviewed on: 10th March 2023
chris arnold's avatar
chris arnold

Metro treats All it's Customers loke VIPs

5
They provide a service to suit their Customers every need Reviewed on: 10th March 2023
Madge's avatar
Madge

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