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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Simplicity at its best

5
They just get things done with no fuss. Also staff are very polite Reviewed on: 10th March 2023
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[email protected]

Liliana

5
Very good experience and amazing staff. Reviewed on: 10th March 2023
Liliana Pereira's avatar
Liliana Pereira

Banking done differently

5
Metro Bank is different to other banks on the high street, not only are the branches in easily accessible locations, but the fact they are open 7 days a week makes banking with them far more convenient and easy than others. The branches have friendly and helpful staff, and the small touches go along way. Reviewed on: 10th March 2023
Alex's avatar
Alex

I can replace a card in 10 mins and open all hours

5
Never had a problem always did what I wanted when I go in bank I mainly do internet banking anyway Reviewed on: 10th March 2023
Michael reardon's avatar
Michael reardon

I like the staff and management

5
It good customer services I like the staff and management They solve my problem in few minutes. Reviewed on: 10th March 2023
Irfan Khan's avatar
Irfan Khan

Excellent service

5
Whenever I got to the bank I’m am greeted with very cheerful ,polite and professional staff. Always willing to help, never kept hanging about. The bank itself is very smart,clean and tidy, easily accessible and pretty much open anytime I require it. Easy to sign up, all done there and then, help you set up online banking which is easy to use. Great bank!! Reviewed on: 10th March 2023
Jane Bond-Roberts's avatar
Jane Bond-Roberts

No problem...

5
I have mobile banking which makes checking my current account situation much simpler and it is easy to use. Reviewed on: 10th March 2023
Karen 's avatar
Karen

Excellent service

5
Excellent service, open all days of week, helpful staff, fast service Reviewed on: 10th March 2023
M Fernandes 's avatar
M Fernandes

Excellent

5
Good service, simple and easy to use Reviewed on: 10th March 2023
Vladimir Parfeniev's avatar
Vladimir Parfeniev

staffs

5
All the staffs are approachable and very kind Reviewed on: 10th March 2023
Richard Aldenese's avatar
Richard Aldenese

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