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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

best bank

My experience with the bank is very good. I have not had any problems in transactions or payments and it is very easy to carry out my procedures at the payment and transfer level. Keep up the good work, congratulations Reviewed on: 10th March 2023

A Helpful Bank with PEOPLE to talk to

I've had a personal current account with Metro for about 8 years - initially they were extremely helpful sorting out splitting funds from my mothers legacy and i continued with a personal account because of that - always somebody to talk to. Helpful staff in branch and the app is brilliant Reviewed on: 10th March 2023

Top Tier Brilliance

Honestly just brilliant banking with Metro, app is simple and if I were to give any feedback, it would be being able to see and export bank statements directly off the app like other banks enable you to. Reviewed on: 10th March 2023

Perfect

Always great service and a smile open longer hours ⭐️ Reviewed on: 10th March 2023

Metro Bank is the best

Convenient fast and person focused customer service. I haven’t had a bad experience in the years I’ve had an account with Metro. This is a brand I can vouch for! Reviewed on: 10th March 2023

Simplicity at its best

They just get things done with no fuss. Also staff are very polite Reviewed on: 10th March 2023

Liliana

Very good experience and amazing staff. Reviewed on: 10th March 2023

Banking done differently

Metro Bank is different to other banks on the high street, not only are the branches in easily accessible locations, but the fact they are open 7 days a week makes banking with them far more convenient and easy than others. The branches have friendly and helpful staff, and the small touches go along way. Reviewed on: 10th March 2023

I can replace a card in 10 mins and open all hours

Never had a problem always did what I wanted when I go in bank I mainly do internet banking anyway Reviewed on: 10th March 2023

I like the staff and management

It good customer services I like the staff and management They solve my problem in few minutes. Reviewed on: 10th March 2023

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