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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Top Tier Brilliance

Honestly just brilliant banking with Metro, app is simple and if I were to give any feedback, it would be being able to see and export bank statements directly off the app like other banks enable you to. Reviewed on: 10th March 2023

Perfect

Always great service and a smile open longer hours ⭐️ Reviewed on: 10th March 2023

Metro Bank is the best

Convenient fast and person focused customer service. I haven’t had a bad experience in the years I’ve had an account with Metro. This is a brand I can vouch for! Reviewed on: 10th March 2023

Simplicity at its best

They just get things done with no fuss. Also staff are very polite Reviewed on: 10th March 2023

Liliana

Very good experience and amazing staff. Reviewed on: 10th March 2023

Banking done differently

Metro Bank is different to other banks on the high street, not only are the branches in easily accessible locations, but the fact they are open 7 days a week makes banking with them far more convenient and easy than others. The branches have friendly and helpful staff, and the small touches go along way. Reviewed on: 10th March 2023

I can replace a card in 10 mins and open all hours

Never had a problem always did what I wanted when I go in bank I mainly do internet banking anyway Reviewed on: 10th March 2023

I like the staff and management

It good customer services I like the staff and management They solve my problem in few minutes. Reviewed on: 10th March 2023

Excellent service

Whenever I got to the bank I’m am greeted with very cheerful ,polite and professional staff. Always willing to help, never kept hanging about. The bank itself is very smart,clean and tidy, easily accessible and pretty much open anytime I require it. Easy to sign up, all done there and then, help you set up online banking which is easy to use. Great bank!! Reviewed on: 10th March 2023

No problem...

I have mobile banking which makes checking my current account situation much simpler and it is easy to use. Reviewed on: 10th March 2023

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