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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Brilliant bank I can't fault them

Metro bank are by far the best one I've had an account with. The app is always up and running making it easy to transfer payments when needed and access my account 24/7. I've had a very positive experience banking with metro and I'm really happy I opened an account with them Reviewed on: 10th March 2023

Metrobank have always been an outstanding service.

I have never had an issue with Metrobank. They are the cream of the crop in the banking industry and I would recommend everyone bank with Metrobank. Reviewed on: 10th March 2023

Just what you need from a bank

It’s fantastic, for working class people the opening time it helps a lot. Reviewed on: 10th March 2023

Amazing bank best customer service

Any time i have an issue metro bank customer service is there to help Reviewed on: 10th March 2023

The most accessible helpful bank ever

Metro bank is so accommodating to its customers with their longer opening hours and days and is super helpful if you ever need a card reprinted as it can be done right then and there - no long waits necessary! You are easily able to manage your accounts and the customer service is always amazing. Reviewed on: 10th March 2023

Lovely bank, always friendly and easy to contact

Metro has been brilliant for my banking needs. The team are always very welcoming and helpful. Banking abroad has never been easier and the app is super user friendly Reviewed on: 10th March 2023

Sterling Standard

As far as high street banks go, Metro Bank is the sterling standard. Delivering on every front; Metro have been setting the example with their prompt service, friendly approachable clerks in branch and 24 hour access to responsive real-time support. Reviewed on: 10th March 2023

Great bank

It’s a nice bank to walk into you never have to wait very long and friendly staff thank you Reviewed on: 10th March 2023

Excellent customer services

Opened an account on line, went into the branch and their service was excellent they were polite and dealt with my issues immediately (help with password) Reviewed on: 10th March 2023

Very happy

Happy from service Reviewed on: 10th March 2023

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