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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent bank easy and quick

I have used metro for almost a year now with no issues. It is conveniently placed so I can go inside easily and they have a wide range of friendly and helpful staff to be able to deal with any problems! Most of the time I don’t even need to go in store as most of what I need is in there very accessible app where I can easily access my accounts transfer money between pay my bills and even save a little! Reviewed on: 10th March 2023

The Best uk bank

for me it is the best bank, and the best employees Reviewed on: 10th March 2023

Thumbs up Metro Bank!

Easy app Good customer service Good experience so far Reviewed on: 10th March 2023

Open seven days a week

Very easy to collect new card at branch any time within half hour. Easy to contact customer services over the phone. Reviewed on: 10th March 2023

Payments

Never had any problems and payments are smooth Reviewed on: 10th March 2023

Personal banking at its best

My experience with Metro Bank after many years of banking with other high street names really has highlighted that they optimise what personal banking should be. Many ways to get in contact and their teams are always friendly and go above and beyond to help. Reviewed on: 10th March 2023

Great service from a great bank!

Me and my family all have accounts with Metro. All the staff are very friendly and helpful and it’s great that our local branch is open late and over the weekend. Reviewed on: 10th March 2023

Great banking experience

I needed a new bank account with a debit card couple of months ago, it was quickly created by the customer oriented representative in Putney store and it was printed so fast. Also, I was informed that I can visit the store even on Sunday in case of any needs. Besides, the mobile app is so good and I keep using it for all my digital banking needs. Great banking experience overall. Strongly recommended. Reviewed on: 10th March 2023

Brilliant bank I can't fault them

Metro bank are by far the best one I've had an account with. The app is always up and running making it easy to transfer payments when needed and access my account 24/7. I've had a very positive experience banking with metro and I'm really happy I opened an account with them Reviewed on: 10th March 2023

Metrobank have always been an outstanding service.

I have never had an issue with Metrobank. They are the cream of the crop in the banking industry and I would recommend everyone bank with Metrobank. Reviewed on: 10th March 2023

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