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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Open seven days a week

5
Very easy to collect new card at branch any time within half hour. Easy to contact customer services over the phone. Reviewed on: 10th March 2023

Payments

5
Never had any problems and payments are smooth Reviewed on: 10th March 2023

Personal banking at its best

5
My experience with Metro Bank after many years of banking with other high street names really has highlighted that they optimise what personal banking should be. Many ways to get in contact and their teams are always friendly and go above and beyond to help. Reviewed on: 10th March 2023

Great service from a great bank!

5
Me and my family all have accounts with Metro. All the staff are very friendly and helpful and it’s great that our local branch is open late and over the weekend. Reviewed on: 10th March 2023

Great banking experience

5
I needed a new bank account with a debit card couple of months ago, it was quickly created by the customer oriented representative in Putney store and it was printed so fast. Also, I was informed that I can visit the store even on Sunday in case of any needs. Besides, the mobile app is so good and I keep using it for all my digital banking needs. Great banking experience overall. Strongly recommended. Reviewed on: 10th March 2023

Brilliant bank I can't fault them

5
Metro bank are by far the best one I've had an account with. The app is always up and running making it easy to transfer payments when needed and access my account 24/7. I've had a very positive experience banking with metro and I'm really happy I opened an account with them Reviewed on: 10th March 2023

Metrobank have always been an outstanding service.

5
I have never had an issue with Metrobank. They are the cream of the crop in the banking industry and I would recommend everyone bank with Metrobank. Reviewed on: 10th March 2023

Just what you need from a bank

5
It’s fantastic, for working class people the opening time it helps a lot. Reviewed on: 10th March 2023

Amazing bank best customer service

5
Any time i have an issue metro bank customer service is there to help Reviewed on: 10th March 2023

The most accessible helpful bank ever

5
Metro bank is so accommodating to its customers with their longer opening hours and days and is super helpful if you ever need a card reprinted as it can be done right then and there - no long waits necessary! You are easily able to manage your accounts and the customer service is always amazing. Reviewed on: 10th March 2023

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