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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10581)

Effective and efficient service

5
Always there to help early morning and evening including Sundays all we need. Help at hand every day of the week. Thank you Metro Bank team. Reviewed on: 10th March 2023

Seamless money movement !!

5
Seamlessly moving money in real time whenever you want !! How great is that . In todays digital age - spot on !! Metro Bank you rock !! Reviewed on: 10th March 2023

The Best Bank in UK

5
The Best Bank in UK. I recomand Reviewed on: 10th March 2023

Happy client

5
Really happy with the client services Reviewed on: 10th March 2023

Excellent Banking for busy people

5
always tries to rectify your issue whilst in the Bank, great they are open longer and all day Saturday and even on a Sunday, thank you Reviewed on: 10th March 2023

This is how banking should be!

5
It was so easy to open an account. Stores are open at sensible hours. I've had a debit card that became unreliable while I was away (London) from home (Cambridgeshire) and the ability to get a new one while I waited in-store was brilliant. Reviewed on: 10th March 2023

great banking

5
excellent customer service and very good online banking system Reviewed on: 10th March 2023

Very helpful

5
I’ve been with this bank for a few years and I’m very happy with the customer service Reviewed on: 10th March 2023

Great service

5
Great customer service all the time when I was in need of their help. Reviewed on: 10th March 2023

The helpful Bank

5
Open on the weekends, and you can actually talk to someone! refreshing after dealing with other banks. Reviewed on: 10th March 2023

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