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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,570 reviews, last reviewed 27th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
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BM
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Excellent bank easy and quick

5
I have used metro for almost a year now with no issues. It is conveniently placed so I can go inside easily and they have a wide range of friendly and helpful staff to be able to deal with any problems! Most of the time I don’t even need to go in store as most of what I need is in there very accessible app where I can easily access my accounts transfer money between pay my bills and even save a little! Reviewed on: 10th March 2023
Faith 's avatar
Faith

The Best uk bank

5
for me it is the best bank, and the best employees Reviewed on: 10th March 2023
Bodor Nicolae's avatar
Bodor Nicolae

Thumbs up Metro Bank!

5
Easy app Good customer service Good experience so far Reviewed on: 10th March 2023
Panagiota Mitsea's avatar
Panagiota Mitsea

Open seven days a week

5
Very easy to collect new card at branch any time within half hour. Easy to contact customer services over the phone. Reviewed on: 10th March 2023
Tvikneswaraj 's avatar
Tvikneswaraj

Payments

5
Never had any problems and payments are smooth Reviewed on: 10th March 2023
Dylan's avatar
Dylan

Personal banking at its best

5
My experience with Metro Bank after many years of banking with other high street names really has highlighted that they optimise what personal banking should be. Many ways to get in contact and their teams are always friendly and go above and beyond to help. Reviewed on: 10th March 2023
HCYork's avatar
HCYork

Great service from a great bank!

5
Me and my family all have accounts with Metro. All the staff are very friendly and helpful and it’s great that our local branch is open late and over the weekend. Reviewed on: 10th March 2023
Clive Rethman's avatar
Clive Rethman

Great banking experience

5
I needed a new bank account with a debit card couple of months ago, it was quickly created by the customer oriented representative in Putney store and it was printed so fast. Also, I was informed that I can visit the store even on Sunday in case of any needs. Besides, the mobile app is so good and I keep using it for all my digital banking needs. Great banking experience overall. Strongly recommended. Reviewed on: 10th March 2023
Koray Aras's avatar
Koray Aras

Brilliant bank I can't fault them

5
Metro bank are by far the best one I've had an account with. The app is always up and running making it easy to transfer payments when needed and access my account 24/7. I've had a very positive experience banking with metro and I'm really happy I opened an account with them Reviewed on: 10th March 2023
Carly Connolly's avatar
Carly Connolly

Metrobank have always been an outstanding service.

5
I have never had an issue with Metrobank. They are the cream of the crop in the banking industry and I would recommend everyone bank with Metrobank. Reviewed on: 10th March 2023
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Louis Dobson

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