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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

The Best Bank in UK

5
The Best Bank in UK. I recomand Reviewed on: 10th March 2023

Happy client

5
Really happy with the client services Reviewed on: 10th March 2023

Excellent Banking for busy people

5
always tries to rectify your issue whilst in the Bank, great they are open longer and all day Saturday and even on a Sunday, thank you Reviewed on: 10th March 2023

This is how banking should be!

5
It was so easy to open an account. Stores are open at sensible hours. I've had a debit card that became unreliable while I was away (London) from home (Cambridgeshire) and the ability to get a new one while I waited in-store was brilliant. Reviewed on: 10th March 2023

great banking

5
excellent customer service and very good online banking system Reviewed on: 10th March 2023

Very helpful

5
I’ve been with this bank for a few years and I’m very happy with the customer service Reviewed on: 10th March 2023

Great service

5
Great customer service all the time when I was in need of their help. Reviewed on: 10th March 2023

The helpful Bank

5
Open on the weekends, and you can actually talk to someone! refreshing after dealing with other banks. Reviewed on: 10th March 2023

Very nice every day bank

5
Simple banking, nice and smooth app, no issues! Reviewed on: 10th March 2023

Great Bank and Service

5
Been banking with Metro for 9 years and can honestly say that the service i get every time i walk in is second to none. Staff are always friendly and store opening hours are a bonus. Great bank and always recommend people to Metro Reviewed on: 10th March 2023

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