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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

the best customer service, open every day till late

Always willing to assist with any query Reviewed on: 10th March 2023

Excellent customer service

For international students, MetroBank is the way to go. All the other banks seem to want you to do everything online and this often leads to complications for someone who has just moved to the UK. MetroBank helped me to complete the process in person and quickly. They charge no fees, are open 7 days a week and it's easy to get foreign currency there. I have been very happy with them. Reviewed on: 10th March 2023

Metro Bank has amazing staff. They are really the best bank

They really attended to me on time. Really, their customer is their priority. Reviewed on: 10th March 2023

The best bank

I like the customer service I like if you lose your card you get it there and then Reviewed on: 10th March 2023

Great banking experience with customer friendly

I always got wonderful support whenever I requested Reviewed on: 10th March 2023

Metro bank is the best for me

Never had any problems with online banking or in store very good customer service keep up the hard work metro Reviewed on: 10th March 2023

Friendly, helpful and convenient

When I have had a query the staff have always given me great guidance. Reviewed on: 10th March 2023

good service

good people working at the bank, good acces hours Reviewed on: 10th March 2023

Efficient and convenient

Efficient customer service, quick response . Highly alerted facing any possible risks that may affect clients money , and above all Metro Bank offer their services even on weekends and some official holidays. Reviewed on: 10th March 2023

Good Bank

The service provided has always been inclusive and fast. I’ve been using my card for years now and the support team have always been kind and helpful when I have ever had any issues. Reviewed on: 10th March 2023

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