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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

A brilliant banking system

I got fabulous experience with metro bank Reviewed on: 10th March 2023

Best customer service and quick response

Customer service is very excellent and I don’t need to wait long over the phone for response … Reviewed on: 10th March 2023

Good

Always friendly and kind in store and helpful Reviewed on: 10th March 2023

Great and reliable

Great bank and very reliable customer service team are amazing and sort out everything asap Reviewed on: 10th March 2023

Awesome Customer services

Myself and my daughter love Metro Bank the Staff are happy friendly at the Slough Branch . My 11 year old loves the coin deposit machine. This is where you get a new toy every month. Overall Excellent. Reviewed on: 10th March 2023

the best customer service, open every day till late

Always willing to assist with any query Reviewed on: 10th March 2023

Excellent customer service

For international students, MetroBank is the way to go. All the other banks seem to want you to do everything online and this often leads to complications for someone who has just moved to the UK. MetroBank helped me to complete the process in person and quickly. They charge no fees, are open 7 days a week and it's easy to get foreign currency there. I have been very happy with them. Reviewed on: 10th March 2023

Metro Bank has amazing staff. They are really the best bank

They really attended to me on time. Really, their customer is their priority. Reviewed on: 10th March 2023

The best bank

I like the customer service I like if you lose your card you get it there and then Reviewed on: 10th March 2023

Great banking experience with customer friendly

I always got wonderful support whenever I requested Reviewed on: 10th March 2023

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