Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

View other Metro Bank products

4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10581)

Great Bank!

Always there when you need them. Reviewed on: 10th March 2023

Professional and friendly

My experience with customer service has been amazing! They will try everything possible when you phone them to sort the query out. If they can't do it they will pass you onto the necessary departments to help. Going in stores services are generally quick and there is always someone to greet you and find out what you're enquiry is about and then tell you where to proceed to. Staff are always smiling and they are very friendly, they do make you feel like family. Reviewed on: 10th March 2023

A regular bank

There's nothing special about Metro bank, there current account does the trick for us (joint account). I've frogotten my log in details once and had to go into branch to retrieve them which is a hassle as their phone suppprt seem unable to help with this. No direct perks for being with the company either which is a shame. Reviewed on: 10th March 2023

Friendly and efficient customer service

Very helpful and efficient costumer Reviewed on: 10th March 2023

First class

A bank that puts customers first ,,, Reviewed on: 10th March 2023

A brilliant banking system

I got fabulous experience with metro bank Reviewed on: 10th March 2023

Best customer service and quick response

Customer service is very excellent and I don’t need to wait long over the phone for response … Reviewed on: 10th March 2023

Good

Always friendly and kind in store and helpful Reviewed on: 10th March 2023

Great and reliable

Great bank and very reliable customer service team are amazing and sort out everything asap Reviewed on: 10th March 2023

Awesome Customer services

Myself and my daughter love Metro Bank the Staff are happy friendly at the Slough Branch . My 11 year old loves the coin deposit machine. This is where you get a new toy every month. Overall Excellent. Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account (discontinued)
from M&S Bank - Marks and Spencer 3.26 from 156 reviews
Current account (discontinued)
from Smile Bank 4.47 from 111 reviews
Black account
from NatWest 4.14 from 235 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.81 from 484 reviews
Business banking
from Metro Bank 4.79 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub