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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Open long hours same day service

Open all week and at times that are helpful new cards and other services sorted same day helpful and polite staff Reviewed on: 10th March 2023

Efficient & Convenient

Metro Bank has been efficient and convenient from the moment I walked into a branch 8 years ago to open an account. Reviewed on: 10th March 2023

Peoples bank

My first bank account and best banking experience. Reviewed on: 10th March 2023

Easy like Sunday morning

Simple and easy like Sunday morning Reviewed on: 10th March 2023

TOTALLY AMAZING BANK POLIECIES

I have found great amount of co-operation from the bank manager and the staff. Thank you, Reviewed on: 10th March 2023

Great Bank!

Always there when you need them. Reviewed on: 10th March 2023

Professional and friendly

My experience with customer service has been amazing! They will try everything possible when you phone them to sort the query out. If they can't do it they will pass you onto the necessary departments to help. Going in stores services are generally quick and there is always someone to greet you and find out what you're enquiry is about and then tell you where to proceed to. Staff are always smiling and they are very friendly, they do make you feel like family. Reviewed on: 10th March 2023

A regular bank

There's nothing special about Metro bank, there current account does the trick for us (joint account). I've frogotten my log in details once and had to go into branch to retrieve them which is a hassle as their phone suppprt seem unable to help with this. No direct perks for being with the company either which is a shame. Reviewed on: 10th March 2023

Friendly and efficient customer service

Very helpful and efficient costumer Reviewed on: 10th March 2023

First class

A bank that puts customers first ,,, Reviewed on: 10th March 2023

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