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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very good customer service

Am always glad using metro bank they very helpful and friendly Reviewed on: 10th March 2023

Amazing customer service.

Basildon branch is really helpful nothing is too much trouble. Southends branch should take a few lessons from them. Reviewed on: 10th March 2023

Very good overall services

The reason why I love Metro Bank is because the costumer services and the way the employees interact with the costumers are very lively and beautiful, they are all kind and loving and always ready to help Reviewed on: 10th March 2023

A solution to every bank problem

Visiting the branch is an awesome experience, staff are always polite and helpful, problem solving is normally 99% successful and it is open everyday of the week Reviewed on: 10th March 2023

Excellent accessibility

Having branches open early to late including 7 days a week makes it so much easier Reviewed on: 10th March 2023

Convenient banking

It's a hassle free banking experience so far. Reviewed on: 10th March 2023

Best banking experience.

I have been a happy customer for over 18 months, never had any problems, and Metro Bank has the best security I have experienced. Thank you. Reviewed on: 10th March 2023

Wish all banks were like this.

Opening times much more helpful that others, excellent staff who help with a smile. I like the ambiance of the inside of the branch too Reviewed on: 10th March 2023

I love this bank

Everything is so eazy in this bank i love it Reviewed on: 10th March 2023

Great service

Excellent staff give informative information and help with all my banking requirements. Reviewed on: 10th March 2023

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