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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Wish all banks were like this.

5
Opening times much more helpful that others, excellent staff who help with a smile. I like the ambiance of the inside of the branch too Reviewed on: 10th March 2023

I love this bank

5
Everything is so eazy in this bank i love it Reviewed on: 10th March 2023

Great service

5
Excellent staff give informative information and help with all my banking requirements. Reviewed on: 10th March 2023

Open long hours same day service

5
Open all week and at times that are helpful new cards and other services sorted same day helpful and polite staff Reviewed on: 10th March 2023

Efficient & Convenient

5
Metro Bank has been efficient and convenient from the moment I walked into a branch 8 years ago to open an account. Reviewed on: 10th March 2023

Peoples bank

5
My first bank account and best banking experience. Reviewed on: 10th March 2023

Easy like Sunday morning

5
Simple and easy like Sunday morning Reviewed on: 10th March 2023

TOTALLY AMAZING BANK POLIECIES

5
I have found great amount of co-operation from the bank manager and the staff. Thank you, Reviewed on: 10th March 2023

Great Bank!

5
Always there when you need them. Reviewed on: 10th March 2023

Professional and friendly

5
My experience with customer service has been amazing! They will try everything possible when you phone them to sort the query out. If they can't do it they will pass you onto the necessary departments to help. Going in stores services are generally quick and there is always someone to greet you and find out what you're enquiry is about and then tell you where to proceed to. Staff are always smiling and they are very friendly, they do make you feel like family. Reviewed on: 10th March 2023

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