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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Personal Banking at its finest

Metro Bank makes banking so easy for me. I never get scared when I run into issues because there is always a Metro colleague who attends to my banking issues and resolves them promptly. Great online banking offering as as people-people banking! Reviewed on: 10th March 2023

The Personal touch

From the day I opened my account there was a person dealing with me via talking and guiding me through the process. The branch had lots of people help and it reminded me of the personal touch banks used to offer many years ago Reviewed on: 10th March 2023

Excellent bank!

I have had numerous issues with other high street banks in the past. Metro Bank, walked and talked through all the difficulties with me, I have been with this bank now for over a year and never had any issues regarding my finances. The online banking is super easy to use and highly secure. Telephone banking is quick and efficient and solves any issues I have 9/10 times. Very highly recommended to my friends, family and even work colleagues. Keep up the good work Metro Bank. Amazing ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 10th March 2023

Brilliant in store and online

Never had a problem. Customer advisors in-store are knowledgeable and see you same day instead of making appointments. And they have dog treats!! Online banking app is clear and easy to use. Reviewed on: 10th March 2023

Good services

Good services. The first choice bank in the UK! Reviewed on: 10th March 2023

Easy to use, safe and, reliable

I’ve been with Metro since 2015 and the bank has always provided all the help and security I could want as well as having great customer service in branch and over the phone. Reviewed on: 10th March 2023

Does the job

Does exactly what it says on the tin. Branches are always open and seeing people is much better than a machine Reviewed on: 10th March 2023

Ronseal

Does everything I want and more. Great staff, great opening times. Easy to access. Great App. No pages and pages of jargon. Happy to use Reviewed on: 10th March 2023

24hr support

The most important thing about this bank is opening and closing time very convenient for people.. The best thing is open full time on weekends even.. Very supportive staff.. Reviewed on: 10th March 2023

Good service

Joined metro after switching banks and wish I had done so earlier ,very good service and always helpful Reviewed on: 10th March 2023

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