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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

The best British bank

The best british bank I’m so proud off metro banks all ways so helpfully 24/7 Reviewed on: 10th March 2023

Best customer service

I have been using Metro bank for over 5 years, very happy with their customer service whether answering my enquiry over the phone or in store, would highly recommend using them. Reviewed on: 10th March 2023

Quality Staff and Service

The opening hours are customer friendly. The staff are always helpful and supportive. I have mental health issues and the staff have been most accommodating. Reviewed on: 10th March 2023

Well done Metro Bank

So helpful nothings to much trouble, recently my wife passed away and your Bereavement section were first classThank you Metro Banj Reviewed on: 10th March 2023

MISS

it is great customer service,work 7 days in week. Also I can use my card abroad across the Europe without any charges Reviewed on: 10th March 2023

Current account

Very happy with the service and overall results Reviewed on: 10th March 2023

Professional customer services

My experience with Metro Bank has been excellent from the moment I stepped into my local branch. Very professional and approachable team who go the extra mile to assist. Reviewed on: 10th March 2023

One time stop shop

Excellent experience with metro account set up in no time always helpful in branch would recommend to anyone looking for a current account. Reviewed on: 10th March 2023

Fantastic Bank!

Easy to use, spending abroad has never been easier with no charge in European countries! Reviewed on: 10th March 2023

More value than competitors

I have been a Metro customer for many years and I’ve never been sent back home from the branch to fill any applications online! Metro provides superb customer experience and banking advisors are always available to all customers (eg. HSBC offers that service only for customers with £75k+ in deposits). You can print your current account and credit cards on site and start using them same day. You also don’t get charged for using your cards abroad. Metro bank is extremely convenient and I prefer it over my other accounts, especially when I’m in need of same-day service. Reviewed on: 10th March 2023

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