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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Well done Metro Bank

So helpful nothings to much trouble, recently my wife passed away and your Bereavement section were first classThank you Metro Banj Reviewed on: 10th March 2023

MISS

it is great customer service,work 7 days in week. Also I can use my card abroad across the Europe without any charges Reviewed on: 10th March 2023

Current account

Very happy with the service and overall results Reviewed on: 10th March 2023

Professional customer services

My experience with Metro Bank has been excellent from the moment I stepped into my local branch. Very professional and approachable team who go the extra mile to assist. Reviewed on: 10th March 2023

One time stop shop

Excellent experience with metro account set up in no time always helpful in branch would recommend to anyone looking for a current account. Reviewed on: 10th March 2023

Fantastic Bank!

Easy to use, spending abroad has never been easier with no charge in European countries! Reviewed on: 10th March 2023

More value than competitors

I have been a Metro customer for many years and I’ve never been sent back home from the branch to fill any applications online! Metro provides superb customer experience and banking advisors are always available to all customers (eg. HSBC offers that service only for customers with £75k+ in deposits). You can print your current account and credit cards on site and start using them same day. You also don’t get charged for using your cards abroad. Metro bank is extremely convenient and I prefer it over my other accounts, especially when I’m in need of same-day service. Reviewed on: 10th March 2023

Good service

Customer Services are second to none Reviewed on: 10th March 2023

Amazing and helpful bank

I seriously cannot recommend metro bank enough. I have had an account with metro for about 8 years now since I was a little boy and I have since convinced various people to make the switch. They are helpful and simple, whatever issues I’ve had with my banking they have sorted for me and then some. They just get it done ! Reviewed on: 10th March 2023

Smart

Easy clear no hassle super fast act. Reviewed on: 10th March 2023

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