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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Overall Awesome

Their approach and methods of opening account is very good. Reviewed on: 10th March 2023

Very good

Ive always received amazing service and help with my queries Reviewed on: 10th March 2023

The best British bank

The best british bank I’m so proud off metro banks all ways so helpfully 24/7 Reviewed on: 10th March 2023

Best customer service

I have been using Metro bank for over 5 years, very happy with their customer service whether answering my enquiry over the phone or in store, would highly recommend using them. Reviewed on: 10th March 2023

Quality Staff and Service

The opening hours are customer friendly. The staff are always helpful and supportive. I have mental health issues and the staff have been most accommodating. Reviewed on: 10th March 2023

Well done Metro Bank

So helpful nothings to much trouble, recently my wife passed away and your Bereavement section were first classThank you Metro Banj Reviewed on: 10th March 2023

MISS

it is great customer service,work 7 days in week. Also I can use my card abroad across the Europe without any charges Reviewed on: 10th March 2023

Current account

Very happy with the service and overall results Reviewed on: 10th March 2023

Professional customer services

My experience with Metro Bank has been excellent from the moment I stepped into my local branch. Very professional and approachable team who go the extra mile to assist. Reviewed on: 10th March 2023

One time stop shop

Excellent experience with metro account set up in no time always helpful in branch would recommend to anyone looking for a current account. Reviewed on: 10th March 2023

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