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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Good service

Customer Services are second to none Reviewed on: 10th March 2023

Amazing and helpful bank

I seriously cannot recommend metro bank enough. I have had an account with metro for about 8 years now since I was a little boy and I have since convinced various people to make the switch. They are helpful and simple, whatever issues I’ve had with my banking they have sorted for me and then some. They just get it done ! Reviewed on: 10th March 2023

Smart

Easy clear no hassle super fast act. Reviewed on: 10th March 2023

Current account

Very easy to open the account. Staff extremely helpful. Opening hours Very convenient Reviewed on: 10th March 2023

Best bank ever

So easy to use on line and in branch. Customer service is exceptional Reviewed on: 10th March 2023

Customer service

Very good customer service experience Reviewed on: 10th March 2023

Great service. Nice and quick.

Managed to do my banking needs very quick and in a professional manner. Branches are open until late. Reviewed on: 10th March 2023

Great Bank

I've no real complaints..If anything,further banks should be opened if possible. The nearest branch to my residential address is 5-miles away. Reviewed on: 10th March 2023

Open for long hours all 7days

Very Helpful staff to sort out all the issues. Reviewed on: 10th March 2023

METRO - Open for business (even on a Sunday)

They’re just ‘open’ and willing to do business with the customer. They were right to be the first ‘challenger bank’ for over 200 years. I opened my account when I had a business account at Child & Co so it’s not all impoverished punters. I support METROBANK. They deserve to win. Oh, you can pop to the loo too and provide your dog with refreshments. Need we say more? Reviewed on: 10th March 2023

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