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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Current account

Very easy to open the account. Staff extremely helpful. Opening hours Very convenient Reviewed on: 10th March 2023

Best bank ever

So easy to use on line and in branch. Customer service is exceptional Reviewed on: 10th March 2023

Customer service

Very good customer service experience Reviewed on: 10th March 2023

Great service. Nice and quick.

Managed to do my banking needs very quick and in a professional manner. Branches are open until late. Reviewed on: 10th March 2023

Great Bank

I've no real complaints..If anything,further banks should be opened if possible. The nearest branch to my residential address is 5-miles away. Reviewed on: 10th March 2023

Open for long hours all 7days

Very Helpful staff to sort out all the issues. Reviewed on: 10th March 2023

METRO - Open for business (even on a Sunday)

They’re just ‘open’ and willing to do business with the customer. They were right to be the first ‘challenger bank’ for over 200 years. I opened my account when I had a business account at Child & Co so it’s not all impoverished punters. I support METROBANK. They deserve to win. Oh, you can pop to the loo too and provide your dog with refreshments. Need we say more? Reviewed on: 10th March 2023

Very convenient !

No complaints about this bank Just happy to bank with them! Reviewed on: 10th March 2023

The best bank ever

They are very helpful and they open till late and if you lost your card you don’t wait three or four working days for the card Reviewed on: 10th March 2023

Banking made easy any issue is quickly resolved

Made a current account with metro, extremely quick and convenient for me. If there are any issues I can walk in and have them fixed there and then Reviewed on: 10th March 2023

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