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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Fantastic Bank!

Easy to use, spending abroad has never been easier with no charge in European countries! Reviewed on: 10th March 2023

More value than competitors

I have been a Metro customer for many years and I’ve never been sent back home from the branch to fill any applications online! Metro provides superb customer experience and banking advisors are always available to all customers (eg. HSBC offers that service only for customers with £75k+ in deposits). You can print your current account and credit cards on site and start using them same day. You also don’t get charged for using your cards abroad. Metro bank is extremely convenient and I prefer it over my other accounts, especially when I’m in need of same-day service. Reviewed on: 10th March 2023

Good service

Customer Services are second to none Reviewed on: 10th March 2023

Amazing and helpful bank

I seriously cannot recommend metro bank enough. I have had an account with metro for about 8 years now since I was a little boy and I have since convinced various people to make the switch. They are helpful and simple, whatever issues I’ve had with my banking they have sorted for me and then some. They just get it done ! Reviewed on: 10th March 2023

Smart

Easy clear no hassle super fast act. Reviewed on: 10th March 2023

Current account

Very easy to open the account. Staff extremely helpful. Opening hours Very convenient Reviewed on: 10th March 2023

Best bank ever

So easy to use on line and in branch. Customer service is exceptional Reviewed on: 10th March 2023

Customer service

Very good customer service experience Reviewed on: 10th March 2023

Great service. Nice and quick.

Managed to do my banking needs very quick and in a professional manner. Branches are open until late. Reviewed on: 10th March 2023

Great Bank

I've no real complaints..If anything,further banks should be opened if possible. The nearest branch to my residential address is 5-miles away. Reviewed on: 10th March 2023

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