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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank ever

5
Great customer service ; agile, safe and available 7 days. It is amazing . Reviewed on: 10th March 2023

Very good bank company

5
I have been with metro couple of years now. They have been very wonderful and helpful. Thank you Reviewed on: 10th March 2023

Brilliant

5
Brilliant service and bank been with these years Reviewed on: 10th March 2023

Amazing and Fast service

5
I went in to the Sutton Branch. I have opened an account within 45 minutes Reviewed on: 10th March 2023

Fantastic

5
Never have any problems with online banking, customer service is brilliant Reviewed on: 10th March 2023

Personal touch

5
When entering any of the branches you are always greeted and your helped with any enquiry regardless of that enquiry basically it does matter what you go to the branch its that personal touch that makes it all the better always leave feeling listened too and satisfied the staff are always pleasant and supportive and knowledgeable Reviewed on: 10th March 2023

Very helpful bank, always available, a refreshing change from others

5
Very helpful when we call them. Also in branch extremely helpful. Open during flexible hours which is very useful. Excellent loan service also via RateSetter. Reviewed on: 10th March 2023

Good bank

5
Metro bank is a great bank, not much I can complain about apart from the downtime gets a little long for online banking, the worst I have experienced it was for 2 and a half days Reviewed on: 10th March 2023

Best bank I'm the UK

5
5 star customer service, fantastic range of products and services, open 7 days per week, always quick and simple! Reviewed on: 10th March 2023

Great modern bank

5
I moved to Metro from Barclays as I was unable to arrange an appointment and the customer service had gone down hill. I walked into Metro and on that day, moved all of my accounts across, opened multiple new accounts including savings as well as a joint account with my partner, got mortgage advice, setup online baking, and put coins into my new accounts using the magic coin counter and I felt listened to and more up to speed with banking. The opening hours are brilliant and the app is very easy to use. I would/ have highly recommend Metro bank to everyone I know. Reviewed on: 10th March 2023

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