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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

amazing bank!

quick, easy, the best customer service ever! always friendly and very quick to solve any problems that i have ever endured. thank you Metro Bank been a joy banking with you guys and i hope it continues. Reviewed on: 10th March 2023

Excellent service

I was very happy with the expedient way the branch in Leicester opened my account Reviewed on: 10th March 2023

Excellent personal service

From day one of opening an account they had people helping me. Personal service. Reviewed on: 10th March 2023

Always reliable and extremely professional!

I have started banking with Metro 6 years ago and my experience has always been an amazing one.Their standards are extremely high and their security features are equally brilliant!Would highly reccomend them! Reviewed on: 10th March 2023

I have been using metro for 3 years and their service has been speedy & simple.

Metro are easy to contact, usually not a long wait to speak to someone if you have any queries. They are helpful and polite. Reviewed on: 10th March 2023

Best bank I have ever had an account with.

Easy app and banking, outstanding customer services. Reviewed on: 10th March 2023

Milla

Very good, excellent.!!! The are a very very good service providers. Reviewed on: 10th March 2023

Can't fault the service

Excellent service always no matter the time Reviewed on: 10th March 2023

Excellent bank

All good experience. No problems ever. Definitely recommend Reviewed on: 10th March 2023

no issues

Never have had issues with paying money in or with sorting out any fraudulent activities. The in-store staff in different branches have always been helpful unlike some other banks I have attended in person Reviewed on: 10th March 2023

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