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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great service

Very friendly staff and open til late and on days that other banks are shut. Reviewed on: 10th March 2023

Efficient and professional

Great customer service and card use efficiency Reviewed on: 10th March 2023

Amazing

I really enjoy banking with this bank. Very helpful staff, quick to help and great service. Easy to use app. Reviewed on: 10th March 2023

They are doing everything very quick

I love them because they are friendly but doing everything correctly Reviewed on: 10th March 2023

Very and very accessible at any time

Applied for a current account in minutes and it was delivered in less than a week. No fuss, no issues and can pop into the bank at any time of week which is great. Most definitely recommended. One of the best in the last 10 years no doubt! Reviewed on: 10th March 2023

A good banking service

Very happy with metro bank. Good customer service and reliable Reviewed on: 10th March 2023

Amazing customer service

I had problems with my card and contacted the customer service, waiting time was short and the operator was very professional and resolve my problem quickly. Reviewed on: 10th March 2023

amazing bank!

quick, easy, the best customer service ever! always friendly and very quick to solve any problems that i have ever endured. thank you Metro Bank been a joy banking with you guys and i hope it continues. Reviewed on: 10th March 2023

Excellent service

I was very happy with the expedient way the branch in Leicester opened my account Reviewed on: 10th March 2023

Excellent personal service

From day one of opening an account they had people helping me. Personal service. Reviewed on: 10th March 2023

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