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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Knowledgeable, polite, put customer first, make banking easy

Experience of teams in London and Guildford - both consistently polite and helpful Reviewed on: 10th March 2023

Total Package

Everything I need in a modern Bank Reviewed on: 10th March 2023

Amazing service

Staff are so polite and happy to help. Great service and a pleasure to use Reviewed on: 10th March 2023

Excellent service, friendly staff and 1st class online services

Always feel welcomed when in branch and not trying to force constantly push "products" at me Reviewed on: 10th March 2023

Great bank to be with.

Metro bank are a great bank to be with. Anything you need, or ask for is never too much trouble. Great customer service, and super quick service whether it’s in a branch, or over the phone. Reviewed on: 10th March 2023

Best bank i ever had

I have account with metro bank for 2 years now and i am more than happy with them ,best bank for me Reviewed on: 10th March 2023

Can offer services other banks dont

Metrobank best bank for when you have lost your card of a High Street brands of banks. You have to wait for your debit card in the post really with Metro you can just get one painted in the bank looks to me that the other banks of all taken out I offer born in customer service Reviewed on: 10th March 2023

Best bank I know

Always a friendly and efficient service. Reviewed on: 10th March 2023

Always at the end off the phone

Had a problem and called them on a Sunday afternoon and the problem was resolved within a few hours Reviewed on: 10th March 2023

Long time customer

Opened account first week that Metro opened. Always good service. Reviewed on: 10th March 2023

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