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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Yes I will recommend

5
Good customer service and online help Reviewed on: 10th March 2023
Binayak sharma's avatar
Binayak sharma

Always exceptional Service

5
Moved to Metro bank after getting fed up with going in to other high street banks to sort issues and directed to use a telephone in branch to attempt to solve issues. Metro look after their customer and sort everything in branch. Well done Metro you get my vote. Reviewed on: 10th March 2023
Chris Smith's avatar
Chris Smith

Great bank

5
Great customer service. Great communication. Not long waiting times 5* Reviewed on: 10th March 2023
Georgina 's avatar
Georgina

Easy easy easy

5
Easiest bank I’ve ever had the pleasure to work with Reviewed on: 10th March 2023
Siknight's avatar
Siknight

Very helpful and friendly staff

5
They are always happy to help, available seven days a week Reviewed on: 10th March 2023
Eva Lach's avatar
Eva Lach

Great banking!

5
There are no charges for missed direct debits meaning you are better able to keep on top of finances without being charged for lack of funds and falling further into debt. The staff in my local branch are always very friendly and so helpful as well as the call centre staff. Nothing seems too much trouble. You can easily manage your account online and in the app and has a running balance with pending charges so no chance of going overdrawn. They seem to have an ethos that keeps the individual in mind where as other banks I have banked with are all about the money they can gain from you Reviewed on: 10th March 2023
Kirsty Richardson's avatar
Kirsty Richardson

Customer service and a convenience

5
Customer service is the best in my opinion and are open all week which is the best thing. Having the drive thru is a big convenience as you can just drive to the customer point and then quickly deposit or withdraw without having to go inside Reviewed on: 10th March 2023
mubin ahmed's avatar
mubin ahmed

Helpful

5
Very friendly always someone to help you, the banks are very clean and also dog friendly Reviewed on: 10th March 2023
Andy's avatar
Andy

Great bank

5
Banking with Metro has been easy, no issues and always willing to assist with any issues. Reviewed on: 10th March 2023
geneafah de vere's avatar
geneafah de vere

Best Bank

5
Every time when I need help with some query metro bank was help me faster and sort my problem I’m Very happy to be customer with Metro Bank Reviewed on: 10th March 2023
Marius Diego Stoican's avatar
Marius Diego Stoican

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