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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great banking!

There are no charges for missed direct debits meaning you are better able to keep on top of finances without being charged for lack of funds and falling further into debt. The staff in my local branch are always very friendly and so helpful as well as the call centre staff. Nothing seems too much trouble. You can easily manage your account online and in the app and has a running balance with pending charges so no chance of going overdrawn. They seem to have an ethos that keeps the individual in mind where as other banks I have banked with are all about the money they can gain from you Reviewed on: 10th March 2023

Customer service and a convenience

Customer service is the best in my opinion and are open all week which is the best thing. Having the drive thru is a big convenience as you can just drive to the customer point and then quickly deposit or withdraw without having to go inside Reviewed on: 10th March 2023

Helpful

Very friendly always someone to help you, the banks are very clean and also dog friendly Reviewed on: 10th March 2023

Great bank

Banking with Metro has been easy, no issues and always willing to assist with any issues. Reviewed on: 10th March 2023

Best Bank

Every time when I need help with some query metro bank was help me faster and sort my problem I’m Very happy to be customer with Metro Bank Reviewed on: 10th March 2023

Great features

I was glad to be an account holder in metro.They gives the great features Reviewed on: 10th March 2023

Easy quick reliable service to customers

I am glad I got an account with metro, User friendly mobile app providing with lot of services which helps us to manage our financial life better. Reviewed on: 10th March 2023

Always helpful

Very helpful nothing is to much trouble Reviewed on: 10th March 2023

Its best account in uk

I have 4 month experience with metro bank which is providing best facility and support but also need to improve in security of debit card. Reviewed on: 10th March 2023

Friendly staffs with easy to use mobile app

Metrobank has friendly and helpful staffs both in branch and over the phone. Its branches open during weekends, making in person banking more accessible. Its mobile app is convenient and provides most of the daily functions. Reviewed on: 10th March 2023

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