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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Honest review

Wonderful staff. Friendly. Amazing survice. Online system goes down frequently Reviewed on: 10th March 2023

Always for us

Bank service online or in the store always there 7days a week. I am really Reviewed on: 10th March 2023

Amazing

Always the staff very friendly and welcoming Reviewed on: 10th March 2023

Excellent staff

The staff are friendly and professional. The app is easy to use. Reviewed on: 10th March 2023

Services rendered

The service you provide goes beyond any banking service I've experienced b4 Reviewed on: 10th March 2023

Metro is the best account I've ever had

Metro bank account is so easy to use and they r the most helpful bank I've ever had Reviewed on: 10th March 2023

The best BANK

I am very happy with the metro bank! Money arrives quickly in the transfer! my money is safe! and don't change your bank for anything! Metro bank! the best ! Reviewed on: 10th March 2023

Very good service

Very good bank helpful customer service Reviewed on: 10th March 2023

Appreciation

Provides an effective and efficient service with great customer availability Reviewed on: 10th March 2023

Great bank

The customer service has been spot on. I always have my query answered or sorted whenever I contact them. Never have to wait long. No annoying texts or emails. I can’t think of anything I don’t like about joining metro bank Reviewed on: 10th March 2023

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