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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

The customer service is very helpful

I like im general the experience with Metro bank. The CS is really cooperative and helpful. Reviewed on: 10th March 2023

Amazing bank

Highly recommend metro very convenient, fast and friendly service. Reviewed on: 10th March 2023

Very good

Perfect I'm very happy whit Metro Bank Reviewed on: 10th March 2023

Very efficient and easy banking

I struggle with banking and they are very friendly and very helpful when it comes to banking as well as them being quick and efficient Reviewed on: 10th March 2023

Simple

It was very easy to open an account Staff was/ is friendly helpful nice Reviewed on: 10th March 2023

Excellent

Metro bank has always been so helpful and easy to use which is why I have been with them for 5 years and do not plan on leaving anytime soon Reviewed on: 10th March 2023

Easy to use

Easy to use app, hassle free, good customer service. No issues so far Reviewed on: 10th March 2023

Good all rounder

Never had issues with my account Reviewed on: 10th March 2023

Reliable and easy to use.

I find it very easy to use when it comes to the mobile banking , everything is there and not too complicated. It’s simple and gets the job done. Services are good not too many problems but maybe the wait time could do better. But other than that very helpful and reliable . Reviewed on: 10th March 2023

Brilliant Customer Services

The Staff are very welcoming and helpful,the bank itself offers a great ambience. Reviewed on: 10th March 2023

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