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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Reliable

Metro bank has great customer service both over the phone and in store. Their online banking app is easy to access and to use. Reviewed on: 10th March 2023

On line banking

I have a current account and the on line banking is great Reviewed on: 10th March 2023

Excellent all round service!

Very friendly staff in store. Very helpful online and in store services. Extremely convenient especially when you need a new card. I felt very welcomed and feel proud to bank with Metro. Reviewed on: 10th March 2023

The customer service is very helpful

I like im general the experience with Metro bank. The CS is really cooperative and helpful. Reviewed on: 10th March 2023

Amazing bank

Highly recommend metro very convenient, fast and friendly service. Reviewed on: 10th March 2023

Very good

Perfect I'm very happy whit Metro Bank Reviewed on: 10th March 2023

Very efficient and easy banking

I struggle with banking and they are very friendly and very helpful when it comes to banking as well as them being quick and efficient Reviewed on: 10th March 2023

Simple

It was very easy to open an account Staff was/ is friendly helpful nice Reviewed on: 10th March 2023

Excellent

Metro bank has always been so helpful and easy to use which is why I have been with them for 5 years and do not plan on leaving anytime soon Reviewed on: 10th March 2023

Easy to use

Easy to use app, hassle free, good customer service. No issues so far Reviewed on: 10th March 2023

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