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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great bank

Great bank always helping you out and being polite and resolving the problem Reviewed on: 10th March 2023

Metro Bank: Epitome of exceptional customer service and innovation

Best Bank: Metro Bank Babatunde R Bello Write me the best review I can give my bank (Metro Bank) to make them qualify for the best bank in the uk Metro Bank is an outstanding bank that truly goes above and beyond for its customers. From their exceptional customer service to their innovative approach to banking, Metro Bank is truly in a league of its own. One of the things that sets Metro Bank apart from other banks is their commitment to putting their customers first. Their team of friendly and knowledgeable staff is always on hand to answer any questions or concerns, and they are dedicated to making banking as easy and convenient as possible. What really impressed me about Metro Bank is their focus on innovation. They are always introducing new products and services that are designed to make banking easier, faster, and more secure. Whether it's their mobile app, which allows you to manage your account on the go, or their online banking platform, which makes it easy to pay bills and transfer money, Metro Bank is at the forefront of the digital banking revolution. Overall, I can't say enough good things about Metro Bank. They are the epitome of what a bank should be, and I would highly recommend them to anyone looking for a bank that truly cares about their customers. If you're looking for the best bank in the UK, look no further than Metro Bank! In addition to the exceptional customer service and innovative approach, Metro Bank also offers a wide range of products and services to suit the needs of every customer. Whether you're looking for a current account, savings account, mortgage, or loan, Metro Bank has a product that can meet your needs. Their competitive rates and transparent fees are also worth mentioning, as they ensure that customers get the best value for their money. Plus, with their extended opening hours and convenient locations, banking with Metro Bank is always easy and accessible. Overall, Metro Bank has truly set the standard for what a bank should be in the UK. Their dedication to customer service, innovation, and value make them the best bank in the country. I would highly recommend them to anyone looking for a bank that will exceed their expectations and provide them with the best banking experience possible Reviewed on: 10th March 2023

Reliable

Metro bank has great customer service both over the phone and in store. Their online banking app is easy to access and to use. Reviewed on: 10th March 2023

On line banking

I have a current account and the on line banking is great Reviewed on: 10th March 2023

Excellent all round service!

Very friendly staff in store. Very helpful online and in store services. Extremely convenient especially when you need a new card. I felt very welcomed and feel proud to bank with Metro. Reviewed on: 10th March 2023

The customer service is very helpful

I like im general the experience with Metro bank. The CS is really cooperative and helpful. Reviewed on: 10th March 2023

Amazing bank

Highly recommend metro very convenient, fast and friendly service. Reviewed on: 10th March 2023

Very good

Perfect I'm very happy whit Metro Bank Reviewed on: 10th March 2023

Very efficient and easy banking

I struggle with banking and they are very friendly and very helpful when it comes to banking as well as them being quick and efficient Reviewed on: 10th March 2023

Simple

It was very easy to open an account Staff was/ is friendly helpful nice Reviewed on: 10th March 2023

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