Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Current account reviews (10579)

Great

5
Very kind services and treatments Reviewed on: 10th March 2023
AL HASAN's avatar
AL HASAN

Best Bank

4
Hi, My name is Aman Vaid I was a student when I can to UK and there was no other bank who were ready to open the account as there requirements were quite complicated but when I visited Metro bank the employees were friendly and they helped me open the account smoothly thank you guyz cheers. Reviewed on: 10th March 2023
AMAN VAID's avatar
AMAN VAID

No quibble counter service

4
My work requests have been quickly managed by counter service Reviewed on: 10th March 2023
Subhaschandra's avatar
Subhaschandra

Not every company does this

5
every company should delight their customers. Yours does it in spades, always walk away with a huge smile, & yes I do regularly recommend Metro Reviewed on: 10th March 2023
Judith Morrow 's avatar
Judith Morrow

Nice

5
Very good amazing service helpful people Reviewed on: 10th March 2023
Parekh Gaurang's avatar
Parekh Gaurang

Prompt service

5
Fast, prompt and always open. 7 days a week! Reviewed on: 10th March 2023
Syed Ahmed's avatar
Syed Ahmed

Not enough branches

5
Metro bank are a brilliant bank except my only complaint would be that I can no longer go into branch due to my new location (Scotland) and Metrobank not having any branches up here. Reviewed on: 10th March 2023
Gilly Fennell's avatar
Gilly Fennell

Great bank

5
Metro bank is always open and available to help any question or concern I might have. Being able to print your debit card in store and get in instantly is great as its quick and easy.. Reviewed on: 10th March 2023
Thavisha's avatar
Thavisha

Great bank

5
Great bank always helping you out and being polite and resolving the problem Reviewed on: 10th March 2023
Zafeel Khan's avatar
Zafeel Khan

Metro Bank: Epitome of exceptional customer service and innovation

5
Best Bank: Metro Bank Babatunde R Bello Write me the best review I can give my bank (Metro Bank) to make them qualify for the best bank in the uk Metro Bank is an outstanding bank that truly goes above and beyond for its customers. From their exceptional customer service to their innovative approach to banking, Metro Bank is truly in a league of its own. One of the things that sets Metro Bank apart from other banks is their commitment to putting their customers first. Their team of friendly and knowledgeable staff is always on hand to answer any questions or concerns, and they are dedicated to making banking as easy and convenient as possible. What really impressed me about Metro Bank is their focus on innovation. They are always introducing new products and services that are designed to make banking easier, faster, and more secure. Whether it's their mobile app, which allows you to manage your account on the go, or their online banking platform, which makes it easy to pay bills and transfer money, Metro Bank is at the forefront of the digital banking revolution. Overall, I can't say enough good things about Metro Bank. They are the epitome of what a bank should be, and I would highly recommend them to anyone looking for a bank that truly cares about their customers. If you're looking for the best bank in the UK, look no further than Metro Bank! In addition to the exceptional customer service and innovative approach, Metro Bank also offers a wide range of products and services to suit the needs of every customer. Whether you're looking for a current account, savings account, mortgage, or loan, Metro Bank has a product that can meet your needs. Their competitive rates and transparent fees are also worth mentioning, as they ensure that customers get the best value for their money. Plus, with their extended opening hours and convenient locations, banking with Metro Bank is always easy and accessible. Overall, Metro Bank has truly set the standard for what a bank should be in the UK. Their dedication to customer service, innovation, and value make them the best bank in the country. I would highly recommend them to anyone looking for a bank that will exceed their expectations and provide them with the best banking experience possible Reviewed on: 10th March 2023
Babatunde R Bello's avatar
Babatunde R Bello

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Metro Bank?

  • Young Saver

    from Metro Bank 4.86 from 392 reviews
    Metro Bank

  • Instant access savings

    from Metro Bank 4.80 from 484 reviews
    Metro Bank

  • Business banking

    from Metro Bank 4.78 from 2237 reviews
    Metro Bank
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill