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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Outstanding Service

Outstanding customer service at the Solihull branch . I would highly recommend people to have an account with Metro Bank . The store Manger Kulvinder Dhanda is very friendly and is a credit to your Bank Reviewed on: 10th March 2023

they are really helpful, the staff is very friendly and make sure to try their hardest to help and the mobile app works very well

it’s a very good bank, the mobile app works very well and the physical store is great Reviewed on: 10th March 2023

Great

Very kind services and treatments Reviewed on: 10th March 2023

Best Bank

Hi, My name is Aman Vaid I was a student when I can to UK and there was no other bank who were ready to open the account as there requirements were quite complicated but when I visited Metro bank the employees were friendly and they helped me open the account smoothly thank you guyz cheers. Reviewed on: 10th March 2023

No quibble counter service

My work requests have been quickly managed by counter service Reviewed on: 10th March 2023

Not every company does this

every company should delight their customers. Yours does it in spades, always walk away with a huge smile, & yes I do regularly recommend Metro Reviewed on: 10th March 2023

Nice

Very good amazing service helpful people Reviewed on: 10th March 2023

Prompt service

Fast, prompt and always open. 7 days a week! Reviewed on: 10th March 2023

Not enough branches

Metro bank are a brilliant bank except my only complaint would be that I can no longer go into branch due to my new location (Scotland) and Metrobank not having any branches up here. Reviewed on: 10th March 2023

Great bank

Metro bank is always open and available to help any question or concern I might have. Being able to print your debit card in store and get in instantly is great as its quick and easy.. Reviewed on: 10th March 2023

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