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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Not every company does this

5
every company should delight their customers. Yours does it in spades, always walk away with a huge smile, & yes I do regularly recommend Metro Reviewed on: 10th March 2023
Judith Morrow 's avatar
Judith Morrow

Nice

5
Very good amazing service helpful people Reviewed on: 10th March 2023
Parekh Gaurang's avatar
Parekh Gaurang

Prompt service

5
Fast, prompt and always open. 7 days a week! Reviewed on: 10th March 2023
Syed Ahmed's avatar
Syed Ahmed

Not enough branches

5
Metro bank are a brilliant bank except my only complaint would be that I can no longer go into branch due to my new location (Scotland) and Metrobank not having any branches up here. Reviewed on: 10th March 2023
Gilly Fennell's avatar
Gilly Fennell

Great bank

5
Metro bank is always open and available to help any question or concern I might have. Being able to print your debit card in store and get in instantly is great as its quick and easy.. Reviewed on: 10th March 2023
Thavisha's avatar
Thavisha

Great bank

5
Great bank always helping you out and being polite and resolving the problem Reviewed on: 10th March 2023
Zafeel Khan's avatar
Zafeel Khan

Metro Bank: Epitome of exceptional customer service and innovation

5
Best Bank: Metro Bank Babatunde R Bello Write me the best review I can give my bank (Metro Bank) to make them qualify for the best bank in the uk Metro Bank is an outstanding bank that truly goes above and beyond for its customers. From their exceptional customer service to their innovative approach to banking, Metro Bank is truly in a league of its own. One of the things that sets Metro Bank apart from other banks is their commitment to putting their customers first. Their team of friendly and knowledgeable staff is always on hand to answer any questions or concerns, and they are dedicated to making banking as easy and convenient as possible. What really impressed me about Metro Bank is their focus on innovation. They are always introducing new products and services that are designed to make banking easier, faster, and more secure. Whether it's their mobile app, which allows you to manage your account on the go, or their online banking platform, which makes it easy to pay bills and transfer money, Metro Bank is at the forefront of the digital banking revolution. Overall, I can't say enough good things about Metro Bank. They are the epitome of what a bank should be, and I would highly recommend them to anyone looking for a bank that truly cares about their customers. If you're looking for the best bank in the UK, look no further than Metro Bank! In addition to the exceptional customer service and innovative approach, Metro Bank also offers a wide range of products and services to suit the needs of every customer. Whether you're looking for a current account, savings account, mortgage, or loan, Metro Bank has a product that can meet your needs. Their competitive rates and transparent fees are also worth mentioning, as they ensure that customers get the best value for their money. Plus, with their extended opening hours and convenient locations, banking with Metro Bank is always easy and accessible. Overall, Metro Bank has truly set the standard for what a bank should be in the UK. Their dedication to customer service, innovation, and value make them the best bank in the country. I would highly recommend them to anyone looking for a bank that will exceed their expectations and provide them with the best banking experience possible Reviewed on: 10th March 2023
Babatunde R Bello's avatar
Babatunde R Bello

Reliable

5
Metro bank has great customer service both over the phone and in store. Their online banking app is easy to access and to use. Reviewed on: 10th March 2023
Madison's avatar
Madison

On line banking

5
I have a current account and the on line banking is great Reviewed on: 10th March 2023
David Cooper 's avatar
David Cooper

Excellent all round service!

5
Very friendly staff in store. Very helpful online and in store services. Extremely convenient especially when you need a new card. I felt very welcomed and feel proud to bank with Metro. Reviewed on: 10th March 2023
Mandy Kaur's avatar
Mandy Kaur

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