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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent customer service

They have always been very welcoming to me. Reviewed on: 10th March 2023

They can give you what you need

Best bank and costumer service i’ve ever use Reviewed on: 10th March 2023

Good

Very good bank. I always recommend this bank to my friends and colleagues. Reviewed on: 10th March 2023

Good service

Always good service , kid look the bank so much Reviewed on: 10th March 2023

Simple

Very good bank. Easy to open an account, easy app. Find customer device Reviewed on: 10th March 2023

Excellent service

Very well managed and wonderful experience Reviewed on: 10th March 2023

Very good

They are always there to help you with your problems Reviewed on: 10th March 2023

ease of use

it's very easy to manage everyday transactions from the mobile app and from the website as well. Appreciated for withdrawal and payment options in other currencies when abroad. Reviewed on: 10th March 2023

Outstanding Service

Outstanding customer service at the Solihull branch . I would highly recommend people to have an account with Metro Bank . The store Manger Kulvinder Dhanda is very friendly and is a credit to your Bank Reviewed on: 10th March 2023

they are really helpful, the staff is very friendly and make sure to try their hardest to help and the mobile app works very well

it’s a very good bank, the mobile app works very well and the physical store is great Reviewed on: 10th March 2023

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