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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Brilliant

The best and easiest bank in town Reviewed on: 10th March 2023

All your banking needs under one roof

Have had the best experience in banking with metro Reviewed on: 10th March 2023

Amazing

The staff are always very helpful. I love that they are open late and 7days a week too! It enables me to manage my finances as and when I need to and I’m not left in a compromising predicament! Even the change machine is genius! Makes such a difference ! The kids love it! And it’s nice to be able to put all those copper coins to use in a positive way! . I have recommended them to all of my familly and friends Reviewed on: 10th March 2023

Great bank!

Rarely have issues but when I do the problem is solved efficiently and the later opening hours are really helpful. Reviewed on: 10th March 2023

Best bank

On line service is best among all the banks Reviewed on: 10th March 2023

Amazing Service

Every time I have gone into store to get a new bank card they have been very quick and efficient which is brilliant Reviewed on: 10th March 2023

servies

i like this Metro bank because services is excellent. Reviewed on: 10th March 2023

The best bank in the world

Very helpful if I have any problems, my problems get solved straight away, would never go with another bank Reviewed on: 10th March 2023

A great bank

Metro is a great bank to be apart of and always keeps me updated on my account Reviewed on: 10th March 2023

Excellent customer service

I have had absolutely no issues whatsoever banking with metro bank and that is a very rare statement to make about a bank nowadays. The customer service you receive is excellent and fast. The security of all of your details is taken very seriously and the overall system used is simple but effective! Reviewed on: 10th March 2023

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