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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

A great bank

Metro is a great bank to be apart of and always keeps me updated on my account Reviewed on: 10th March 2023

Excellent customer service

I have had absolutely no issues whatsoever banking with metro bank and that is a very rare statement to make about a bank nowadays. The customer service you receive is excellent and fast. The security of all of your details is taken very seriously and the overall system used is simple but effective! Reviewed on: 10th March 2023

Metro bank has been the first bank that I have ever been with, and I can say that my experience has been completely amazing, being able to cash in money at the bank 7 days a week, and get bank statements as well with very good interest rates as well.

The customer service is always very good when I go into their in store bank and speak to people. Reviewed on: 10th March 2023

Great Service and accessibility

Simple straightforward banking with no frills or problems. Reviewed on: 10th March 2023

My best bank to date

I joined Metro a few years ago now, and they are one of the best I've had. Their customer service is fantastic and very helpful. Their app is incredible and allows me to see all information regarding the money coming in and out. I'd highly recommend. Reviewed on: 10th March 2023

Easy, convenient & family friendly

Everyone within the branch is always very welcoming and is always willing to take their time and help in anyway possible. The staff are always very accommodating to ever is Hattley Reviewed on: 10th March 2023

Love

Very lovely and quickly service Reviewed on: 10th March 2023

Great

Great customer service and easy access to online banking services Reviewed on: 10th March 2023

Best experience, friendly personal

Very patient personal, Explain as much as you need to understand things Reviewed on: 10th March 2023

Metro Bank is Legendary Bank

Good morning ! I am very satisfied customer service is very precise they get things done in fantastic speed I highly recommend this bank to everyone who plans to open an account because money is safe I have never had a problem with the application or online money management thank you very much for being here and greetings to the whole team! Reviewed on: 10th March 2023

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