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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Metro Bank

Always cheerful and helpful staff available even on Sundays. Smart and professional (as opposed to Barclays who look as though they've just come in from digging the garden). Reviewed on: 10th March 2023

Fantastic service with friendly and helpful staff.

I use Metro for online banking I find it’s an excellent way to keep on top of my finances. However, if there’s an issue there’s always staff available to speak to on the phone. Metro bank offer extended banking hours which I like as I’m always locking myself out of my account!! This also demonstrates they’re on top of security. I’d recommend Metro to my family and friends. Reviewed on: 10th March 2023

Happy Banking

We use our account for all day to day, bills and everything is very easy to use. Customer service has always been great when needed Reviewed on: 10th March 2023

Best bank always extremely helpful

If I ever have any queries they are always very helpful and it gets sorted straight away Reviewed on: 10th March 2023

The best bank

Always there when I need it, I love it Reviewed on: 10th March 2023

Easy banking

Staff are always ready to help very efficient Reviewed on: 10th March 2023

Satisfied customer

Great opening hours Always welcoming staff Reviewed on: 10th March 2023

Happy with their service

We as family bank with Metro Bank, alot better than other high street banks Reviewed on: 10th March 2023

Very quick, reliable and secure

I have had no problems what so ever whilst banking with metro bank, I have been a metro bank customer since I was 16 and I am 22 now. Their young savers account has one of if not the best rates I know of and they are really good at anti fraud detection which surprised me. But all in all cannot recommend enough Reviewed on: 10th March 2023

Amazing Customer service!

Metro Bank has amazing customer service. I absolutely recommend them. Reviewed on: 10th March 2023

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