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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Metro best bank ever

I love metro bank they are the best and 10 out of 10 all round Reviewed on: 4th April 2023

Amazing service

I used metro bank for a year , great service, less time in queue, easy online banking, overall excellent. Reviewed on: 4th April 2023

Excellent Bank

Very polite staff, I love the opening hours, Reviewed on: 4th April 2023

Excellent customer service

Ther are always willing to listen Reviewed on: 4th April 2023

Best customer service and a wonderful, stress free experience

All my experiences with metro bank has been wonderful Reviewed on: 4th April 2023

Opening hours

Opening hours early to late and Sunday Reviewed on: 4th April 2023

Banking

Very good bank ,great opening hours ,fast and effective service Reviewed on: 4th April 2023

Not a single issue!

Love this bank! Came from nationwide, who were absolutely awful, to metro! Set up my account in minutes online and next day went and to pick up my card! The app is amazing, the staff are amazing and friendly and I haven’t had an issue yet, and I don’t suspect I will have any issues! Reviewed on: 4th April 2023

Easy, friendly, fun!

Couldn’t recommend them enough. I don’t often visit the bank, as I don’t have much need too. However every single time I do I leave smiling. Staff are friendly and efficient. And you always have a laugh with them. There are no limits to when you can go in as they’re open late and also on Sundays. My favourite thing however is that you can take dogs in! My Bella loves it. Reviewed on: 4th April 2023

Brilliant bank

I've always had the best service in store, the availability is also a positive. I love the fact they have a feature where you can deposit change and they'll add it to your account at no extra costs. I had issues with getting into my account and they helped me the same day within 10 minutes I had been seen, issue sorted and I was on my way again. Fantastic Reviewed on: 4th April 2023

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