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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Unbelievable

Everything you ever learned about a bank flipped upside down! Takes minutes to open an account, a couple of moments to have a card in your hand to access it. And literally seconds to speak to someone about anything. This is definitely the way banking should be done. The app is friendly and secure, you can set your own alert levels for outgoings as well as set up regular payments. Want a savings account, stab a few buttons and its there! Serious banking done with a smile. Reviewed on: 4th April 2023

Very Easy To Work With

It is very easy to work with as you can sort your card out from home Reviewed on: 4th April 2023

Best account ever

Really good bank. Open 7 days Really clever account Reviewed on: 4th April 2023

Great banking service

Metro bank have been fantastic. Their customer service is the best I have experienced. Reviewed on: 4th April 2023

Very reliable

It's convenient, very reliable & has extanded operation time & I found attentive staffs à well. Reviewed on: 4th April 2023

good

Super branch with helpful staff (not a lot more to say really - gives me what I need) Reviewed on: 4th April 2023

The Best Bank

In the 21 century Metro Bank is the only Bank who talk and listen whenever clients and customers Need them Reviewed on: 4th April 2023

mr C

easy to set up, polite, very helpful, patient with older customers. Reviewed on: 4th April 2023

Great service

Services always so friendly and excellent. Reviewed on: 4th April 2023

Excellent Easy to Use Service

Excellent Bank , good ethos, friendly service , open when I need it and good telephone and on line services.. Love it. Reviewed on: 4th April 2023

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