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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Not a single issue!

Love this bank! Came from nationwide, who were absolutely awful, to metro! Set up my account in minutes online and next day went and to pick up my card! The app is amazing, the staff are amazing and friendly and I haven’t had an issue yet, and I don’t suspect I will have any issues! Reviewed on: 4th April 2023

Easy, friendly, fun!

Couldn’t recommend them enough. I don’t often visit the bank, as I don’t have much need too. However every single time I do I leave smiling. Staff are friendly and efficient. And you always have a laugh with them. There are no limits to when you can go in as they’re open late and also on Sundays. My favourite thing however is that you can take dogs in! My Bella loves it. Reviewed on: 4th April 2023

Brilliant bank

I've always had the best service in store, the availability is also a positive. I love the fact they have a feature where you can deposit change and they'll add it to your account at no extra costs. I had issues with getting into my account and they helped me the same day within 10 minutes I had been seen, issue sorted and I was on my way again. Fantastic Reviewed on: 4th April 2023

Bank Awards

Very helpful staff, especially as an older customer who uses the banking app and is not very tech savvy. Reviewed on: 4th April 2023

Always a pleasant experience

The customer service at Metro has always been quick, helpful and friendly. No queues like other banks. Reviewed on: 4th April 2023

Best bank I' no

Best bank ever no fuss about any thing joined same day not all the bother od you need this I'd recommend this bank to all my freinds and family excelent Reviewed on: 4th April 2023

Facts

Quick, easy, accessible, simple, local, 247 Reviewed on: 4th April 2023

Unbelievable

Everything you ever learned about a bank flipped upside down! Takes minutes to open an account, a couple of moments to have a card in your hand to access it. And literally seconds to speak to someone about anything. This is definitely the way banking should be done. The app is friendly and secure, you can set your own alert levels for outgoings as well as set up regular payments. Want a savings account, stab a few buttons and its there! Serious banking done with a smile. Reviewed on: 4th April 2023

Very Easy To Work With

It is very easy to work with as you can sort your card out from home Reviewed on: 4th April 2023

Best account ever

Really good bank. Open 7 days Really clever account Reviewed on: 4th April 2023

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