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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Bank Awards

Very helpful staff, especially as an older customer who uses the banking app and is not very tech savvy. Reviewed on: 4th April 2023

Always a pleasant experience

The customer service at Metro has always been quick, helpful and friendly. No queues like other banks. Reviewed on: 4th April 2023

Best bank I' no

Best bank ever no fuss about any thing joined same day not all the bother od you need this I'd recommend this bank to all my freinds and family excelent Reviewed on: 4th April 2023

Facts

Quick, easy, accessible, simple, local, 247 Reviewed on: 4th April 2023

Unbelievable

Everything you ever learned about a bank flipped upside down! Takes minutes to open an account, a couple of moments to have a card in your hand to access it. And literally seconds to speak to someone about anything. This is definitely the way banking should be done. The app is friendly and secure, you can set your own alert levels for outgoings as well as set up regular payments. Want a savings account, stab a few buttons and its there! Serious banking done with a smile. Reviewed on: 4th April 2023

Very Easy To Work With

It is very easy to work with as you can sort your card out from home Reviewed on: 4th April 2023

Best account ever

Really good bank. Open 7 days Really clever account Reviewed on: 4th April 2023

Great banking service

Metro bank have been fantastic. Their customer service is the best I have experienced. Reviewed on: 4th April 2023

Very reliable

It's convenient, very reliable & has extanded operation time & I found attentive staffs à well. Reviewed on: 4th April 2023

good

Super branch with helpful staff (not a lot more to say really - gives me what I need) Reviewed on: 4th April 2023

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