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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank so far

Metro bank has been my bank close to 2yrs now. Their customer service is top notch, I have never had any issues since I started banking with them Reviewed on: 4th April 2023

Best Bank Ever!

I only wish I had switched to Metro sooner than I did. I am so pleased with the service Mateo provides in person and online. I always feel like they are there and reliable. It is reassuring to have a bank that you can trust completely. Reviewed on: 4th April 2023

Excellent app and all round excellent service!

Brilliant flexible opening times. Always a friendly face in store. Can’t fault it. Reviewed on: 4th April 2023

Best services and staff available all time

It’s very good bank and I recommend to everyone to use this bank services and whenever I have any work then mostly they alive that issue on phone and whenever I visit I do not need to wait. There customer service too fast as compare to others. Reviewed on: 4th April 2023

Friendly, pleasant and super efficient.

Always polite, accessible, with realistic opening times. Reviewed on: 4th April 2023

Best bank about

Always friendly happy to help nothing seems to much work Reviewed on: 4th April 2023

Metro Bank Listen to customers

Metro Bank have opening times to suit busy customers. You can attend the bank without an appointment & talk to “a person “ they will help without delay. Reviewed on: 4th April 2023

Very good bank

Never had a problem,from start always there if need,now some of my family also use this bank,thanks to my recommendation. Reviewed on: 4th April 2023

Excellency

Amazing customer service, polite, attentive and always willing to help Reviewed on: 4th April 2023

Financial caring partner

Since coming to the UK as an international student,Metro bank has and still is my favourite Bank .Metro bank is go- to bank especially if you are new to the UK. Top tier-customer service staff who engage with you professionally and whole heartedly on the go about on financial matters. The mobile app is safe ,secure,easy user interface and gives account information in real time , with no hidden costs. This makes me bank my trust on Metro bank in my day to day endeavours Reviewed on: 4th April 2023

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