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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Financial caring partner

Since coming to the UK as an international student,Metro bank has and still is my favourite Bank .Metro bank is go- to bank especially if you are new to the UK. Top tier-customer service staff who engage with you professionally and whole heartedly on the go about on financial matters. The mobile app is safe ,secure,easy user interface and gives account information in real time , with no hidden costs. This makes me bank my trust on Metro bank in my day to day endeavours Reviewed on: 4th April 2023

Great Customer service

The bank counter staff are very helpful and knowledgeable, the mobile banking app is very easy to use, and i receive regular updates and information. Reviewed on: 4th April 2023

Best bank

Metro bank is great bank to be with and are able to give you the help you need. Reviewed on: 4th April 2023

Excellent service

Perfect online service and even in the bank proper attention in good timing by the staffs Reviewed on: 4th April 2023

Customer service

Always go out of their way to help with anything Reviewed on: 4th April 2023

Best Bank Ever!

From the efficiency of opening an account to having my debit card printed and handed to me at the same time so I can use it immediately, Metro Bank has really surpassed every expectation and more! Recently I changed my name and apart from just changing my name immediately like my other bank did, they gave me a new debit card with my new name and was able to print off a statement with my new name on….the other banks were not able to do this and I had to wait a couple of weeks! Their service is of excellence which has made me say that this has to be the best bank ever! Reviewed on: 4th April 2023

Simple interface in app

Really happy with their app as it is very simple to navigate. And it is very secure to use. Reviewed on: 4th April 2023

The best bank! Lovely staff and great service. Open 7 days a week making banking experience available and accessible all week.

I'm always happy going to the bank for any transaction because I know that you'll leave the bank feeling satisfied as a customer and not having a staff ruin your day or mood Reviewed on: 4th April 2023

Banking with them is best thing I move to

Best bank i bank and I moved my money from other bank and I am very happy Reviewed on: 4th April 2023

Best of the best

It’s simply quick access and easy to use Reviewed on: 4th April 2023

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