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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Friendly and efficient service.

Myself and my partner couldn’t believe how complicated other banks (that we already bank with) were handling a basic request. We also couldn’t find anywhere that the staff will sit with you in person as opposed to asking you to call their online banking. Metro just got it all dealt with on site. They are also open for more accommodating hours for people who work full time. We’re glad we found Metro! Reviewed on: 4th April 2023

Excellent service

Anything I need help with they help. Online over the phone or in store. Reviewed on: 4th April 2023

Best bank

Easy access at all times and great range of products Reviewed on: 4th April 2023

Great

Great bank and always helpful when needed Reviewed on: 4th April 2023

Easy banking services

Saving accounts need better rates as some other banks are offering better rates Reviewed on: 4th April 2023

Great customer service

I've always received quick and great customer service when I've been in the branch Reviewed on: 4th April 2023

Fast and simple

Good customer experience, open on Sundays, open late Reviewed on: 4th April 2023

Heloful

Have locker boxes of varying sizes which are a great help for safe keeping. Reviewed on: 4th April 2023

Great bank

Really friendly easy going bank and always there’s to help Reviewed on: 4th April 2023

Best Caring Bank !

Apart from getting everything right about a Bank They care not just about Humans even Pets gets Buscits and a Drink at the door Reviewed on: 4th April 2023

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