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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The best bank! Lovely staff and great service. Open 7 days a week making banking experience available and accessible all week.

I'm always happy going to the bank for any transaction because I know that you'll leave the bank feeling satisfied as a customer and not having a staff ruin your day or mood Reviewed on: 4th April 2023

Banking with them is best thing I move to

Best bank i bank and I moved my money from other bank and I am very happy Reviewed on: 4th April 2023

Best of the best

It’s simply quick access and easy to use Reviewed on: 4th April 2023

Flexible banking

The bank fits in with you jam packed day and daily working life. Most high St banks close between 3pm and 4pm. Metro bank is still open after work and it's open weekends too!! Reviewed on: 4th April 2023

Friendly and efficient service.

Myself and my partner couldn’t believe how complicated other banks (that we already bank with) were handling a basic request. We also couldn’t find anywhere that the staff will sit with you in person as opposed to asking you to call their online banking. Metro just got it all dealt with on site. They are also open for more accommodating hours for people who work full time. We’re glad we found Metro! Reviewed on: 4th April 2023

Excellent service

Anything I need help with they help. Online over the phone or in store. Reviewed on: 4th April 2023

Best bank

Easy access at all times and great range of products Reviewed on: 4th April 2023

Great

Great bank and always helpful when needed Reviewed on: 4th April 2023

Easy banking services

Saving accounts need better rates as some other banks are offering better rates Reviewed on: 4th April 2023

Great customer service

I've always received quick and great customer service when I've been in the branch Reviewed on: 4th April 2023

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