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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great

Great bank and always helpful when needed Reviewed on: 4th April 2023

Easy banking services

Saving accounts need better rates as some other banks are offering better rates Reviewed on: 4th April 2023

Great customer service

I've always received quick and great customer service when I've been in the branch Reviewed on: 4th April 2023

Fast and simple

Good customer experience, open on Sundays, open late Reviewed on: 4th April 2023

Heloful

Have locker boxes of varying sizes which are a great help for safe keeping. Reviewed on: 4th April 2023

Great bank

Really friendly easy going bank and always there’s to help Reviewed on: 4th April 2023

Best Caring Bank !

Apart from getting everything right about a Bank They care not just about Humans even Pets gets Buscits and a Drink at the door Reviewed on: 4th April 2023

Always there to help

Friendly and helpful Staff listen and never make you feel stupid Reviewed on: 4th April 2023

Most polite and helpful

Recently I opened my account there in Metro Bank and I found the employees very humble, polite and supportive. The account opening process was though lengthy but easy to follow and the customer support officer was varily present through the process till I complete it. Reviewed on: 4th April 2023

Efficiency

I have always found Metro Bank to be very efficient as a bank. On a few occasions over the past 18 months they have alerted me to and dealt with fraud on my account. They have been able to deal with any issues with quickly arranged in-store appointments. The Metro app is very effective and keeps me updated on my account health and all the related stats. Reviewed on: 4th April 2023

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