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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Customer Friendly

Metro bank provides a service where the opening hours are widest seven days a week. Easy access to one to one service sadly lacking by other banks this day and age.A great service. Reviewed on: 4th April 2023

Dispute resolution

They dealt with a dispute over an on-line delivery in a very positive manner. Reviewed on: 4th April 2023

Great all round bank

After a few years with this bank, it’s great to be able submit a review about their great service. Open almost any day and long hours, friendly staff to guide and assist all the time, and their systems are services just seem to always work. Thank you, and well done. Reviewed on: 4th April 2023

A bank that goes that extra mile

Metro bank has made it so accessible for their customers. Being able to talk to someone 7 days a week about my banking needs is incredible. They also have made their customers needs top priority offer multiple different services. Reviewed on: 4th April 2023

Great Bank, great service

A proper bank open when you need it, real people to help, friendly, making your money work for you Reviewed on: 4th April 2023

Lifesaving

My card was blocked after trying to pay for something. Even though it was late, I was still able to still call Metro Bank at 8pm and get my card unblocked. Thank god Reviewed on: 4th April 2023

Miss Mimi

Amazing bank. Amazing service. Easy to use. Available when I need them. Friendly staff. Reviewed on: 4th April 2023

Is the best bank in UK

If you need a debit card they will print it for you in store…only MetroBank is open 7 days in a week Reviewed on: 4th April 2023

Excellent service

Excellent service, very efficient and helpful, never had a problem with them. Reviewed on: 4th April 2023

Super efficient & friendly

Each and every time I have visited the a branch of the bank I have received excellent and courteous service. Reviewed on: 4th April 2023

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