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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

A bank that goes that extra mile

Metro bank has made it so accessible for their customers. Being able to talk to someone 7 days a week about my banking needs is incredible. They also have made their customers needs top priority offer multiple different services. Reviewed on: 4th April 2023

Great Bank, great service

A proper bank open when you need it, real people to help, friendly, making your money work for you Reviewed on: 4th April 2023

Lifesaving

My card was blocked after trying to pay for something. Even though it was late, I was still able to still call Metro Bank at 8pm and get my card unblocked. Thank god Reviewed on: 4th April 2023

Miss Mimi

Amazing bank. Amazing service. Easy to use. Available when I need them. Friendly staff. Reviewed on: 4th April 2023

Is the best bank in UK

If you need a debit card they will print it for you in store…only MetroBank is open 7 days in a week Reviewed on: 4th April 2023

Excellent service

Excellent service, very efficient and helpful, never had a problem with them. Reviewed on: 4th April 2023

Super efficient & friendly

Each and every time I have visited the a branch of the bank I have received excellent and courteous service. Reviewed on: 4th April 2023

Metro current

I don’t use any of my other cards now, I’m actually always losing it they just replace it in the store. It isn’t closest bank to me but I prefer to do the 27 minuet drive to it because they are just quicker if I need to replace my card or bank my money in and they are open till 6 at night which is useful, most other banks shut at 4.30. Reviewed on: 4th April 2023

One Hundred percent

Best bank I have ever had, exactly what I need and more feels like it's tailored for me but it's same for everyone which makes it better. I have had accounts with 3 other older banks but service cannot be compared at all. Reviewed on: 4th April 2023

Best bank ever

I had bank with Barclays for over 20 years but switched to metro two years ago and the service with metro has been outstanding Reviewed on: 4th April 2023

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