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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great Bank

Great bank with great products. Reviewed on: 4th April 2023

Easy banking ,my way

So easy to contact,so polite. Talk to a human ,your never on the phone for ever . Just easy banking.. Reviewed on: 4th April 2023

Customer friendly bank

Metro bank is customer friendly bank and I had my best experience over there during my account opening process and also they clarifies the doubts nicely. Extraordinarily customer service Reviewed on: 4th April 2023

For me the best bank

The best experience in my life with you Metro Bank in my opinion you are the best. Kip going guys. Thank you for your quality services ❤️ Reviewed on: 4th April 2023

Excellent

Excellent customer service and very helpful staff Reviewed on: 4th April 2023

Metro Bank

Most convenient mainstream bank ! Reviewed on: 4th April 2023

strongly recommend

It was really quick to open an account with the metro bank. It only took me half an hour and everything was done. Metro bank is open 7 days a week, which is super convenient for a student like me. I did recommend this bank to all my friends who would like to open an account. Reviewed on: 4th April 2023

Easy going but helpful bank

Very accessible, great opening times, friendly staff. Reviewed on: 4th April 2023

Availability 7 days a week, longer opening hours

The fact that I can walk into my branch and have a new bank card printed in minutes, being able to convert my saving coins into notes or converted in placed into my personal account. The approach of the staff are welcoming and more than ready to assist. I am happy I transferred to METRO BANK. Reviewed on: 4th April 2023

Easy to use,good app and easy to contact

I like the app it's easy to use and clear information, this bank is easy to contact by phone too . Reviewed on: 4th April 2023

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