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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

For me the best bank

The best experience in my life with you Metro Bank in my opinion you are the best. Kip going guys. Thank you for your quality services ❤️ Reviewed on: 4th April 2023

Excellent

Excellent customer service and very helpful staff Reviewed on: 4th April 2023

Metro Bank

Most convenient mainstream bank ! Reviewed on: 4th April 2023

strongly recommend

It was really quick to open an account with the metro bank. It only took me half an hour and everything was done. Metro bank is open 7 days a week, which is super convenient for a student like me. I did recommend this bank to all my friends who would like to open an account. Reviewed on: 4th April 2023

Easy going but helpful bank

Very accessible, great opening times, friendly staff. Reviewed on: 4th April 2023

Availability 7 days a week, longer opening hours

The fact that I can walk into my branch and have a new bank card printed in minutes, being able to convert my saving coins into notes or converted in placed into my personal account. The approach of the staff are welcoming and more than ready to assist. I am happy I transferred to METRO BANK. Reviewed on: 4th April 2023

Easy to use,good app and easy to contact

I like the app it's easy to use and clear information, this bank is easy to contact by phone too . Reviewed on: 4th April 2023

Posh and smart bank

I think metro bank is very nice and straightforward, they don't beat about the bushes when it comes to helping their customers and set you up with the right account with no worries you can deposit and withdraw but just let them know before hand if you need to withdraw cash from one thousand pounds upwards. Reviewed on: 4th April 2023

Faultless service

I have had my current account for 2 years now and everything works so well. Fantastic service whenever I go into any branch, really professional and happy to help. Never had any issues with using the app or any service. Metro does everything you need and does it well Reviewed on: 4th April 2023

Great Support for Small Social Enterprises

We needed a bank account to receive occasional grants and donations from local authorities. We have a very small turnover, but Metro Bank were very supportive and set up an account for us to carry out all our financial requirements. Reviewed on: 4th April 2023

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