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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Posh and smart bank

I think metro bank is very nice and straightforward, they don't beat about the bushes when it comes to helping their customers and set you up with the right account with no worries you can deposit and withdraw but just let them know before hand if you need to withdraw cash from one thousand pounds upwards. Reviewed on: 4th April 2023

Faultless service

I have had my current account for 2 years now and everything works so well. Fantastic service whenever I go into any branch, really professional and happy to help. Never had any issues with using the app or any service. Metro does everything you need and does it well Reviewed on: 4th April 2023

Great Support for Small Social Enterprises

We needed a bank account to receive occasional grants and donations from local authorities. We have a very small turnover, but Metro Bank were very supportive and set up an account for us to carry out all our financial requirements. Reviewed on: 4th April 2023

Amazing customer service

Polite , friendly and efficient staff always working hard to ensure customers are being served within short waiting time. Keep up the excellent work METRO BANK . UK NUMBER ONE BANK !!!!! Reviewed on: 4th April 2023

Best British bank

It’s the best bank in terms of using your card at home and abroad without being charged interest or exchange rate Reviewed on: 4th April 2023

Great service

Metro continue to provide fantastic service and are extremely helpful with any queries or situations that arise Reviewed on: 4th April 2023

Always willing to help

Exemplary customer service.. Always extremely helpful whether on the telephone or within branch Reviewed on: 4th April 2023

The best banking institution in the UK

Metro Bank is efficient, effective, friendly, smart team members, accessible, well coordinated, protective, strict when necessary, zero tolerance for fraud, abuse and racism, access to a bank card instantly or immediately within any Metro Branch, smartly dressed staff, etc…✅✅✅ Reviewed on: 4th April 2023

Love the fact you can go in and get a bank card

The fact you can go in and get a bank card printed same day is a huge life saver. The staff is always friendly aswell Reviewed on: 4th April 2023

Great Customer Care

Visit Bexleyheath store and received very helpful service. Gurdev was extremely proficient, supportive and patient with us especially as my family had had a bereavement. It’s good to know some banks still have people to people interface and that’s one of the reasons I love about MetroBank. Staff are personable yet accountable, professional yet attentive. Thank you. Reviewed on: 4th April 2023

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