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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good

5
Very good always help full Doing good work Reviewed on: 4th April 2023
Maisuria Rashik's avatar
Maisuria Rashik

Outstanding

5
Just can’t fault Metro Bank ! Perfect & fantastic customer service ! Reviewed on: 4th April 2023
Gina Gore's avatar
Gina Gore

Most efficient and reliable product

5
Best customer service,. reliable account services Reviewed on: 4th April 2023
Olivia N's avatar
Olivia N

Great service

5
Good customer service very polite the only problem is when a European wants to open a account its a but difficult and unfair Reviewed on: 4th April 2023
Martha352010@hotmail.com's avatar
[email protected]

I would recommend Metro Bank.

5
Best Bank ever. I highly recommend for everyone Reviewed on: 4th April 2023
Kasia Rog's avatar
Kasia Rog

Customer services

5
Very good customer services and welc customer Reviewed on: 4th April 2023
Eric Mousse's avatar
Eric Mousse

Friendly, quick ,helpful,caring

5
I love my bank, every time I go in ,I'm All ways received with a smile, there's no waiting in queues forever, they quickly get your problems solved, they are friendly, you can have a proper conversation, they don't rush you,they all way offer you drinks ,I grandson goes with me sometimes and they are very friendly he always gets a lolly, they are very understanding and patient,there only bank system is easy and quick to use, I never had any problems with them, hope to be with them for more years to come, in my opinion they are a amazing bank ,so I wouldn't like to say thank you for everything they do to make my life easier. Reviewed on: 4th April 2023
Catia pinto 's avatar
Catia pinto

Great Bank

5
Very professional and friendly staff. Reviewed on: 4th April 2023
Kaleem Shafi 's avatar
Kaleem Shafi

Great service

4
What I like most is the fact that u can collect your bank card the same day you open an account and the Bexleyheath branch staff are nice Reviewed on: 4th April 2023
Debs's avatar
Debs

Great customer service

5
Metro Bank provides professional banking services for the people. I moved to London and tried to open a bank account at another major bank. They told me to come back in three weeks. (!) I walked around, saw Metro Bank, and I got a bank card when I walked out. Reviewed on: 4th April 2023
Alexander's avatar
Alexander

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