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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

easy to use and always services are available.

5
I am a student and it was always accessible for me to use their card and transfer money whenever I needed. They are open and available for services all throughout the week, in case of emergency we can always reach them. Their app is always up to date and easy to use. Reviewed on: 4th April 2023

Good

5
Very good always help full Doing good work Reviewed on: 4th April 2023

Outstanding

5
Just can’t fault Metro Bank ! Perfect & fantastic customer service ! Reviewed on: 4th April 2023

Most efficient and reliable product

5
Best customer service,. reliable account services Reviewed on: 4th April 2023

Great service

5
Good customer service very polite the only problem is when a European wants to open a account its a but difficult and unfair Reviewed on: 4th April 2023

I would recommend Metro Bank.

5
Best Bank ever. I highly recommend for everyone Reviewed on: 4th April 2023

Customer services

5
Very good customer services and welc customer Reviewed on: 4th April 2023

Friendly, quick ,helpful,caring

5
I love my bank, every time I go in ,I'm All ways received with a smile, there's no waiting in queues forever, they quickly get your problems solved, they are friendly, you can have a proper conversation, they don't rush you,they all way offer you drinks ,I grandson goes with me sometimes and they are very friendly he always gets a lolly, they are very understanding and patient,there only bank system is easy and quick to use, I never had any problems with them, hope to be with them for more years to come, in my opinion they are a amazing bank ,so I wouldn't like to say thank you for everything they do to make my life easier. Reviewed on: 4th April 2023

Great Bank

5
Very professional and friendly staff. Reviewed on: 4th April 2023

Great service

4
What I like most is the fact that u can collect your bank card the same day you open an account and the Bexleyheath branch staff are nice Reviewed on: 4th April 2023

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