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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Really easy bank

Good customer service , card printed in mins friendly staff and make you feel comfortable not like other banks make you feel , I always recommend people switch I have had 14 people switch and they are so happy and wished they did it sooner Reviewed on: 4th April 2023

Very good experience with Metro bank

I just opened a bank account couple months ago and I'm very happy. Reviewed on: 4th April 2023

All round comfort and satisfaction!

Card expired due to change of address..Card replaced Within minutes! A pleasant experience! Reviewed on: 4th April 2023

easy to use and always services are available.

I am a student and it was always accessible for me to use their card and transfer money whenever I needed. They are open and available for services all throughout the week, in case of emergency we can always reach them. Their app is always up to date and easy to use. Reviewed on: 4th April 2023

Good

Very good always help full Doing good work Reviewed on: 4th April 2023

Outstanding

Just can’t fault Metro Bank ! Perfect & fantastic customer service ! Reviewed on: 4th April 2023

Most efficient and reliable product

Best customer service,. reliable account services Reviewed on: 4th April 2023

Great service

Good customer service very polite the only problem is when a European wants to open a account its a but difficult and unfair Reviewed on: 4th April 2023

I would recommend Metro Bank.

Best Bank ever. I highly recommend for everyone Reviewed on: 4th April 2023

Customer services

Very good customer services and welc customer Reviewed on: 4th April 2023

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