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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best Bank in UK

Very efficient staff, very friendly, customer service is well trained , never disappoint , Reviewed on: 10th March 2023

Brilliant service any day

Metro bank is easy to access in all the ways. They are available any time of the day even on Sundays! Services are quick and easy at the branches. Mobile banking is easy to work around with and can do most of the works on mobile banking, example reserving a safe box. Reviewed on: 10th March 2023

Amazing customer service

I had an issue with fraud on my account and have had the most amazing customer service regarding this. Reviewed on: 10th March 2023

Easy, modern banking

Most of the banking is done on the app with no need for customer support. BUT if you do, surprisingly your calls are answered super quick Reviewed on: 10th March 2023

Lovely people

Always there when you need them, even after a busy week I can solve my financial issues on Sunday ❤️ Reviewed on: 10th March 2023

Good

Very nice bank good good good good Reviewed on: 10th March 2023

Amazing

Great service quick no messing help me lots Reviewed on: 10th March 2023

Convenient timings and friendly service

Metro bank has made banking very easy for me. They open early and stay late making it very accessible and the staff are always very friendly and helpful attending to us without delays or making me wait too long Reviewed on: 10th March 2023

Amazing Company

a company that has helped me all over the years with any enquires i have had an easy and quick solution to all my problems Reviewed on: 10th March 2023

Best bank ever

Always there for me. Staff is very confident and helpful Reviewed on: 10th March 2023

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