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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Convenient timings and friendly service

Metro bank has made banking very easy for me. They open early and stay late making it very accessible and the staff are always very friendly and helpful attending to us without delays or making me wait too long Reviewed on: 10th March 2023

Amazing Company

a company that has helped me all over the years with any enquires i have had an easy and quick solution to all my problems Reviewed on: 10th March 2023

Best bank ever

Always there for me. Staff is very confident and helpful Reviewed on: 10th March 2023

Service

Metro Bank, One of the best customer service in the UK Reviewed on: 10th March 2023

Best services

Very good and quick services. Everything is made very simple and easy for the customer Reviewed on: 10th March 2023

It's convenient for banking opening hours for account customers

I think i am happy with having a savings account with Metto bank Reviewed on: 10th March 2023

No issues - perfect

I have had no issues, easy to call and get help if needed with metrobank and very simple to use. Reviewed on: 10th March 2023

Great service

Always very helpful in person over phone to help with problems Reviewed on: 10th March 2023

A fabulous banking service

Whilst Metro Bank is in every possible sense a very modern bank with superb on line and telephone banking, it embodies many of the traditional and valued banking services of professional, helpful banking advice and friendly customer service. Reviewed on: 10th March 2023

Amazing

Amazing and helpful bank and great staff Reviewed on: 10th March 2023

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