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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Absolutely love metro bank! never any issues!

5
Recruited my siblings into going with metro! hopefully they stay for life! they love how simple it is to get a card if lost or stolen the same day! love metro so much never any problems whatsoever! and will always tell friends and family about how amazing metro bank is! Reviewed on: 10th March 2023

Best bank around

5
Very smooth process and staff is very friendly Reviewed on: 10th March 2023

Award winning bank

4
Since I started banking with metro Bank I came to understand ease. IT IS EASY HERE. STRESSLESS PEOPLE STRESSLESS BANKING. Thank you. Reviewed on: 10th March 2023

Amazing bank

5
Friendly and helpful staff and i like the fact its open days a week and the hours. Old school banking with a fresh twist. Metro provides what we all miss in high street banking. Reviewed on: 10th March 2023

Efficient and Reliable

5
I have been with Metro since I was sixteen and I have never had one problem. Any help I need is sorted quickly and efficiently Reviewed on: 10th March 2023

Best bank !

5
I have been with a couple of banks over the years and Metro is by far the best and convenient bank there is. Absolute friendly staff all the time Reviewed on: 10th March 2023

Awesome bank

5
Modern Banking done right. All the other banks are stuck in the dark ages. I plan to move my Barclays accounts to Metro once Mero bank's mobile app is upto scratch and not limited. Reviewed on: 10th March 2023

Excellent bank

5
100% would recommend great bank like definitely recommend to anyone looking to open up a bank account they take care of you well and it’s just a nice place Reviewed on: 10th March 2023

Friendly efficient Cusotmer Service

5
Whenever I have gone into the Branch to withdraw money the Customer Service Advisors have been most helpful and friendly. The Online account is easy to use and everything is very clear. I also love the Bank loves and accepts all dogs! Reviewed on: 10th March 2023

Service

5
Wonderful and amazing staff. Quick service. Reviewed on: 10th March 2023

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