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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing bank

Friendly and helpful staff and i like the fact its open days a week and the hours. Old school banking with a fresh twist. Metro provides what we all miss in high street banking. Reviewed on: 10th March 2023

Efficient and Reliable

I have been with Metro since I was sixteen and I have never had one problem. Any help I need is sorted quickly and efficiently Reviewed on: 10th March 2023

Best bank !

I have been with a couple of banks over the years and Metro is by far the best and convenient bank there is. Absolute friendly staff all the time Reviewed on: 10th March 2023

Awesome bank

Modern Banking done right. All the other banks are stuck in the dark ages. I plan to move my Barclays accounts to Metro once Mero bank's mobile app is upto scratch and not limited. Reviewed on: 10th March 2023

Excellent bank

100% would recommend great bank like definitely recommend to anyone looking to open up a bank account they take care of you well and it’s just a nice place Reviewed on: 10th March 2023

Friendly efficient Cusotmer Service

Whenever I have gone into the Branch to withdraw money the Customer Service Advisors have been most helpful and friendly. The Online account is easy to use and everything is very clear. I also love the Bank loves and accepts all dogs! Reviewed on: 10th March 2023

Service

Wonderful and amazing staff. Quick service. Reviewed on: 10th March 2023

Brilliant and fastest service

The customer service is just brilliant. Reviewed on: 10th March 2023

Best Bank Ever used

Love everything about this bank from customer service to opening hours Reviewed on: 10th March 2023

Good one

Very fast and quick response to reach the commitment Reviewed on: 10th March 2023

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