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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

A fabulous banking service

Whilst Metro Bank is in every possible sense a very modern bank with superb on line and telephone banking, it embodies many of the traditional and valued banking services of professional, helpful banking advice and friendly customer service. Reviewed on: 10th March 2023

Amazing

Amazing and helpful bank and great staff Reviewed on: 10th March 2023

Absolutely love metro bank! never any issues!

Recruited my siblings into going with metro! hopefully they stay for life! they love how simple it is to get a card if lost or stolen the same day! love metro so much never any problems whatsoever! and will always tell friends and family about how amazing metro bank is! Reviewed on: 10th March 2023

Best bank around

Very smooth process and staff is very friendly Reviewed on: 10th March 2023

Award winning bank

Since I started banking with metro Bank I came to understand ease. IT IS EASY HERE. STRESSLESS PEOPLE STRESSLESS BANKING. Thank you. Reviewed on: 10th March 2023

Amazing bank

Friendly and helpful staff and i like the fact its open days a week and the hours. Old school banking with a fresh twist. Metro provides what we all miss in high street banking. Reviewed on: 10th March 2023

Efficient and Reliable

I have been with Metro since I was sixteen and I have never had one problem. Any help I need is sorted quickly and efficiently Reviewed on: 10th March 2023

Best bank !

I have been with a couple of banks over the years and Metro is by far the best and convenient bank there is. Absolute friendly staff all the time Reviewed on: 10th March 2023

Awesome bank

Modern Banking done right. All the other banks are stuck in the dark ages. I plan to move my Barclays accounts to Metro once Mero bank's mobile app is upto scratch and not limited. Reviewed on: 10th March 2023

Excellent bank

100% would recommend great bank like definitely recommend to anyone looking to open up a bank account they take care of you well and it’s just a nice place Reviewed on: 10th March 2023

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