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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Best bank ever

5
No problems , easy online banking, great support Reviewed on: 10th March 2023

Fantastic Bank!

5
I love my experience with Metro Bank. Consistently great customer service both over the phone and in my local branch. Really glad to have an account with them and would definitely recommend to anyone and everyone. Reviewed on: 10th March 2023

Easiest banking

5
The best perk is the walk in bank card replacement service! Reviewed on: 10th March 2023

Very happy with the service.

5
I've never had a problems. Thank you. Reviewed on: 10th March 2023

very efficient back

4
efficient and helpful back and nice memebers Reviewed on: 10th March 2023

wonderful bank

5
the service is at the highest level, all services are fast speed, and there are no fees in Europe Reviewed on: 10th March 2023

Customer Friendly Service

5
I have been with metro bank for more than three years now, it was my first bank account with any bank but I am happy it proved to be so good, their service is customer friendly and quick! Anytime I needed any help regarding my account or card sorting, I was sure to get a quick response and help which I did. Recommended to everyone Reviewed on: 10th March 2023

Excellent Bank

5
Pet friendly, excellent customer service, great opening hours. Free parking near busy high road. Such good service overall. Quick to react to a crisis Reviewed on: 10th March 2023

Would definitely recommend

4
Freindly bank that doesn't complicated things Reviewed on: 10th March 2023

Very good

5
Very good bank with nice staff . Reviewed on: 10th March 2023

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