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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Brilliant and fastest service

The customer service is just brilliant. Reviewed on: 10th March 2023

Best Bank Ever used

Love everything about this bank from customer service to opening hours Reviewed on: 10th March 2023

Good one

Very fast and quick response to reach the commitment Reviewed on: 10th March 2023

Love it

I love being able to see my account so clearly. Money worries me and monzo helps me manage that anxiety by empowering me to understand my finances better Reviewed on: 10th March 2023

Friendly staff, happy and prompt to help,

The staff are friendly, prompt to attend to customers, and determined to find solutions to customers' problems. Reviewed on: 10th March 2023

Great

Professional Bank, I never have any problem with everything Reviewed on: 10th March 2023

Love metro helped me through managing my money since I was 16. Always available for any support at any time.

Metro is the bank dedicated to people! Reviewed on: 10th March 2023

Best banking and staff

I really like the banking and very secure from fraud and the staff is very friendly and helpful Reviewed on: 10th March 2023

Trust

I went to HSBC bank to open new bank account some how they didn't allow me to open new bank account and I asked them is there any reason, I didn't get proper answer from HSBC bank. So I walked towards Metro bank just within half an hour everything done and I got debt card within half an hour and I was really Reviewed on: 10th March 2023

the best bank

it’s open 7 days a week and it has a drive through. for me its the best bank in uk Reviewed on: 10th March 2023

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