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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very happy with the service.

5
I've never had a problems. Thank you. Reviewed on: 10th March 2023

very efficient back

4
efficient and helpful back and nice memebers Reviewed on: 10th March 2023

wonderful bank

5
the service is at the highest level, all services are fast speed, and there are no fees in Europe Reviewed on: 10th March 2023

Customer Friendly Service

5
I have been with metro bank for more than three years now, it was my first bank account with any bank but I am happy it proved to be so good, their service is customer friendly and quick! Anytime I needed any help regarding my account or card sorting, I was sure to get a quick response and help which I did. Recommended to everyone Reviewed on: 10th March 2023

Excellent Bank

5
Pet friendly, excellent customer service, great opening hours. Free parking near busy high road. Such good service overall. Quick to react to a crisis Reviewed on: 10th March 2023

Would definitely recommend

4
Freindly bank that doesn't complicated things Reviewed on: 10th March 2023

Very good

5
Very good bank with nice staff . Reviewed on: 10th March 2023

Easy to use, good experience

5
I never had any issues with the app, my personal account, I opened an saving account as well and I’m very satisfied by the service. I never think to change the bank. Thank you! Reviewed on: 10th March 2023

Customer service face to face

5
I have never found any other bank to come close to the friendly, outstanding customer service of Metro Bank Reviewed on: 10th March 2023

The best

5
The best bank to have in the UK, open on Sundays as well. Reviewed on: 10th March 2023

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