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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank ever

No problems , easy online banking, great support Reviewed on: 10th March 2023

Fantastic Bank!

I love my experience with Metro Bank. Consistently great customer service both over the phone and in my local branch. Really glad to have an account with them and would definitely recommend to anyone and everyone. Reviewed on: 10th March 2023

Easiest banking

The best perk is the walk in bank card replacement service! Reviewed on: 10th March 2023

Very happy with the service.

I've never had a problems. Thank you. Reviewed on: 10th March 2023

very efficient back

efficient and helpful back and nice memebers Reviewed on: 10th March 2023

wonderful bank

the service is at the highest level, all services are fast speed, and there are no fees in Europe Reviewed on: 10th March 2023

Customer Friendly Service

I have been with metro bank for more than three years now, it was my first bank account with any bank but I am happy it proved to be so good, their service is customer friendly and quick! Anytime I needed any help regarding my account or card sorting, I was sure to get a quick response and help which I did. Recommended to everyone Reviewed on: 10th March 2023

Excellent Bank

Pet friendly, excellent customer service, great opening hours. Free parking near busy high road. Such good service overall. Quick to react to a crisis Reviewed on: 10th March 2023

Would definitely recommend

Freindly bank that doesn't complicated things Reviewed on: 10th March 2023

Very good

Very good bank with nice staff . Reviewed on: 10th March 2023

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