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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Service

5
Offline service very good good staffs friendly and brand service like family Reviewed on: 10th March 2023

Very satisfied with everything the bank has to provide

5
I've had my personal account for a few years, and I've never had a problem. I feel secure, and I know I contact the bank staff efficiently at all times. Reviewed on: 10th March 2023

Yes yes yes aaa

5
All day everyday will defo recommend Reviewed on: 10th March 2023

I give the best rate for the good welcoming, fast service.

5
I am very pleased with metro bank: good welcoming and service. Reviewed on: 10th March 2023

Amazing

5
I've been with Metro from 2018, they are very professional and they are not treating lightly your need/concerns. All staff are respectful and will advice you with the best information in a lovely manner. Reviewed on: 10th March 2023

Great bank

4
You can do everything on the app, great customer service Reviewed on: 10th March 2023

Helpful Costumer Service

5
The Staff members are very helpful and make life very easy for costumers. I had a querie a while ago which it hought would take a long time to deal with it, but, a kind member solved the problem in only a few minutes and I was ready to go. Thank you Metro Bank :) Reviewed on: 10th March 2023

Efficient and easy to transact

5
The service is excellent, and very efficient. I managed to open my account and was given my card within an hour I went home smilling Reviewed on: 10th March 2023

Easy access, simple and clean app.

5
Great customer service overall and out of hours service. Love going into store and that store open on weekends including Sundays. Reviewed on: 10th March 2023

The best bank

5
I like this bank because it’s safe ! Reviewed on: 10th March 2023

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