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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Great service

Quick and easy service not many issues. If I have a problem I can go in store or call online and will be resolved very quickly. Reviewed on: 10th March 2023

Customer friendly

Lovely staff everytime I go to the bank. Easy online and mobile banking app. Great service! Reviewed on: 10th March 2023

An example for other banks

I have other current account but no other banks offer the service that Metrobank does. Efficient, kind, open anytime you need. It should set the bar for other banks as this is the level that every other bank should get to. Amazing bank. Reviewed on: 10th March 2023

Good service

I have a really good experience when I opened my account. It was great atmosphere, beautiful interior, great man to man service. Reviewed on: 10th March 2023

Customer service care

Anytime I have a problem whether I ring them or go in branch the staff are very helpful and knowledgeable about the topic. They go above and beyond to help in whatever problem has arisen or if I have a question/query. Reviewed on: 10th March 2023

AMAZEING experience

Friendly staff and eager to resolve problems and offer products. Reviewed on: 10th March 2023

Clear and Simple Banking

Applied online for account, simple process, good online banking app, good opening hours. Reviewed on: 10th March 2023

so helpful and convenient

Great for banking on weekends and helpful to be able to print cards in branch Reviewed on: 10th March 2023

Metro bank gives the best service. I will always choose metro bank

Metro bank gives the best service,they have patience and makes sure you problems are fully solved Reviewed on: 10th March 2023

Impressive service

My listed card was printed in store and sorted in 5 minutes. Amazing! Reviewed on: 10th March 2023

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