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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

I give the best rate for the good welcoming, fast service.

I am very pleased with metro bank: good welcoming and service. Reviewed on: 10th March 2023

Amazing

I've been with Metro from 2018, they are very professional and they are not treating lightly your need/concerns. All staff are respectful and will advice you with the best information in a lovely manner. Reviewed on: 10th March 2023

Great bank

You can do everything on the app, great customer service Reviewed on: 10th March 2023

Helpful Costumer Service

The Staff members are very helpful and make life very easy for costumers. I had a querie a while ago which it hought would take a long time to deal with it, but, a kind member solved the problem in only a few minutes and I was ready to go. Thank you Metro Bank :) Reviewed on: 10th March 2023

Efficient and easy to transact

The service is excellent, and very efficient. I managed to open my account and was given my card within an hour I went home smilling Reviewed on: 10th March 2023

Easy access, simple and clean app.

Great customer service overall and out of hours service. Love going into store and that store open on weekends including Sundays. Reviewed on: 10th March 2023

The best bank

I like this bank because it’s safe ! Reviewed on: 10th March 2023

Great service

Quick and easy service not many issues. If I have a problem I can go in store or call online and will be resolved very quickly. Reviewed on: 10th March 2023

Customer friendly

Lovely staff everytime I go to the bank. Easy online and mobile banking app. Great service! Reviewed on: 10th March 2023

An example for other banks

I have other current account but no other banks offer the service that Metrobank does. Efficient, kind, open anytime you need. It should set the bar for other banks as this is the level that every other bank should get to. Amazing bank. Reviewed on: 10th March 2023

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