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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Easy access, simple and clean app.

Great customer service overall and out of hours service. Love going into store and that store open on weekends including Sundays. Reviewed on: 10th March 2023

The best bank

I like this bank because it’s safe ! Reviewed on: 10th March 2023

Great service

Quick and easy service not many issues. If I have a problem I can go in store or call online and will be resolved very quickly. Reviewed on: 10th March 2023

Customer friendly

Lovely staff everytime I go to the bank. Easy online and mobile banking app. Great service! Reviewed on: 10th March 2023

An example for other banks

I have other current account but no other banks offer the service that Metrobank does. Efficient, kind, open anytime you need. It should set the bar for other banks as this is the level that every other bank should get to. Amazing bank. Reviewed on: 10th March 2023

Good service

I have a really good experience when I opened my account. It was great atmosphere, beautiful interior, great man to man service. Reviewed on: 10th March 2023

Customer service care

Anytime I have a problem whether I ring them or go in branch the staff are very helpful and knowledgeable about the topic. They go above and beyond to help in whatever problem has arisen or if I have a question/query. Reviewed on: 10th March 2023

AMAZEING experience

Friendly staff and eager to resolve problems and offer products. Reviewed on: 10th March 2023

Clear and Simple Banking

Applied online for account, simple process, good online banking app, good opening hours. Reviewed on: 10th March 2023

so helpful and convenient

Great for banking on weekends and helpful to be able to print cards in branch Reviewed on: 10th March 2023

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