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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Great Service

Great Service and customer-friendly Reviewed on: 10th March 2023

One of the best

It is indeed one of the best bank delivering great customer service and have got all it needs to stay on top. Reviewed on: 10th March 2023

No hassle no frills banking

Had no issues with my current account. Online access easy to use and set up. The branch has always been helpful. I am currently unable to link my accounts as metro does not yet offer this facility and branches are few and far between. But overall I’m happy enough Reviewed on: 10th March 2023

Best bank ever!

I opened a MetroBank account almost by chance to satisfy a specific need, that was over 2 years ago and I've not looked back since. As my own bank closed all its branches in the area, it has been invaluable for the occasions when you need to pay cash in or dispose of old notes or whatever. Rarely any significant queue and really nice cashiers, compared to my old bank where you could guarantee both a significant queue and a snooty clerk! Reviewed on: 10th March 2023

Excellent

Easy to manage money in accounts. Reviewed on: 10th March 2023

Great

More than happy with all services Reviewed on: 10th March 2023

Superb customer service

I have always had nice experience with the Metro Bank.The staff is always friendly and willing to help . Reviewed on: 10th March 2023

Will not regret

There system is just another level Reviewed on: 10th March 2023

Excellent service

It is a blessing to have a bank which opens 7 days a week. No longer needing to rush out super early on a Saturday to make it to the bank before it closes and it is available on a Sunday aswell. Very friendly, approachable, helpful and professional team members. Always greeted with a smile and the children loves going in branch to deposit their coins saved in the Metro piggie bank and the goodies they receive. Will highly recommend Metro to anyone!.. Reviewed on: 10th March 2023

Faster end seriously

you don't have to wait long to solve my problem Reviewed on: 10th March 2023

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